THIS SOFTWARE APPLICATION ALLOWS FOR THOUSAND PEOPLE TO VIEW VIRTUAL.
[1. Roll Call - Announcement of a Quorum]
[00:00:12]
AND 10,000 OVER STREAMING.WE APOLOGIZE FOR ANY DIFFICULTY AND PRESSURE PATIENT.
CHANCELLOR CAN YOU VERIFY THAT IT WAS POSTED.
WE WILL BEGIN COMMITTEE MEETING WITH TWO PRESENTATION.
WE WILL HAVE A PRESENTATION ON DRIVING THE 2020, 21 INITIATIVE EDUCATION
[2. Certification of Notice Posted for the Meeting]
WORKFORCE.AND DR. SHAWNDA FLOYD AND BEATRIZ JOSEPH AND SONNY WILLIAMS.
>> I WANT TO CONFIRM THERE WERE NO CITIZEN TO SPEAK TODAY.
>> LET ME GO AHEAD AND LET MEDIA HAVE THE PRESENTER STATUS SO THEY CAN GET STARTED.
>> MR. BLAKE YOUR PRESENTER IF YOU WANT TO SHARE YOUR SCREEN.
>> OKAY DRIVING THE 2020, 21 INITIATED FOR EDUCATION AND WORKFORCE.
[4.A. Driving the 2020-21 Initiatives for Education & Workforce]
WE WANT TO CONTINUE TO BUILD UPON PRINCIPLE THAT WE ESTABLISHED CAN DALLAS COLLEGE.BARRIERS AND EQUITY AMONG OUR COLLEGES.
WE WANT TO ALIGN STUDENT SUPPORT SERVICES P WE WANT TO HAVE EXCELLENT CUSTOMER SERVICE.
MEANINGFUL PARTNERSHIP THAT PROMOTE STUDENT SUCCESS.
AND THAT GOES TO PARTNERSHIP INTERNALLY.
STUDENT SUCCESS WORKFORCE AND CAMPUS WORKFORCE.
AND MEANINGFUL PARTNERSHIP OUTSIDE OF OUR COMMUNITY AND BUSINESS PARTNER.
PATHWAY TO MOVE STUDENTS FROM EDUCATION TO WORK.
TO REALIZE THIS VISION WE ARE REORGANIZING OUR LEADERSHIP FOR TO ENSURE ACADEMIC STUDENT SUCCESS AND WORKFORCE ADVANCEMENT IMPROVES THE STUDENT EXPERIENCE.
TO ACCOMPLISH THIS GOAL WE COLLABORATE WITH THE CAMPUS LEADERSHIP TO DEVELOP A SEEM
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LESS EXPERIENCE FOR OUR STUDENTS.SO THESE PARTICULAR SLIDE DEPICTS THE JOURNEY OF A STUDENT WHILE THEY ARE HERE WITH US AT DALLAS COLLEGE.
I WILL OVER HOW WE COLLABORATE FOR OUT REACH AND RECRUITMENT.
WE CREATE RELATIONSHIP WITH HOME SCHOOL AND CHART THEY ARE SCHOOL AND DUE CREED PROGRAMMING.
AND THAT ALLOWS US TO REACH OUT TO HIGH SCHOOL STUDENTS EARLY ON.
ON THE RECRUITMENT AND RETENTION SIDE WE RECRUIT FROM K 12 HIGHER ED INSTITUTIONS.
THE LOCAL COMMUNITY AND BEYOND.
STRATEGY HOW TO EFFECTIVELY TO BRING STUDENTS TO DALLAS COLLEGE AND KEEP THEM.
WE LEAVE AGE THE CRM MANAGEMENT TOOL THAT WILL ALLOW US TO RECRUIT.
AND HAVE PROGRAMS LIKE OPPORTUNITY YOUTH.
THAT RECRUIT STOATS THAT COME FROM AT RISK POPULATION AND SUPPORT THEM TO EARN A DEGREE.
>> I WAS TRYING TO UNMUTE SORRY.
UNDER THE ENROLLMENT WE ARE ENGAGED IN THAT AS WELL.
THIS IS WHERE WORK READY U WILL COME INTO PLAY.
THEY ARE ENROLL IN PROGRAM AND HAVE RESOURCES TO COMPLETE THOSE PROGRAMS. UNDER THE STUDENT SUCCESS SIDE THIS IS WHERE WE WOULD HAVE ADMISSION AND REENROLLMENT.
WE WANT TO MAKE SURE STUDENTS ARE NOT ONLY ENROLLED BUT THEY UNDERSTAND HAVE FINANCIAL LITERACY TO COMPLETE OR STUDY THEY ARE ENGAGED IN.
AND HAVE SUPPORT IN EACH AREA OF OBTAINING A JOB, DEGREE, OR TRANSFERRING.
UNDER THE ACADEMIC SIDE WE ARE EXCITED IN THE ENROLLMENT TO LAUNCH OR SCHEDULE PROGRAM.
IN THE SPRING WE WILL LAUNCH OUR SCHEDULE PILOT.
WHY THEY ARE EXCITED IT HAS BEEN GOING ON FOR SOME TIME.
THIS IS A CULMINATION OF EFFORTS.
AT THAT POINT IN TIME WE STARTED OUR INITIAL BRAINSTORMING.
WE WANTED TO TALK ABOUT HOW TO IMPROVE OUR SCHEDULE BILL AND SCHEDULE MANAGEMENT.
IMPROVING OUR SCHUSS UTILIZATION ACROSS CAMPUS.
WE WANTED TO FIND A COMMON FOR CREDIT AND CLOCK HOUR TO IMPROVE GREATER PAY EQUITY ACROSS DIS PLAN.
WE CONTINUED THIS WORK WHEN WE ENGAGED IN GBCG.
STILL ENGAGING WITH A BROAD GROUP OF FACULTY.
A BROAD GROUP OF ADMINISTRATORS OFFICIAL SUPPORT STAFF.
REFINE IDEAS AND PUT FORTH RECOMMENDATION.
OUR SCHEDULE PILOT IS THE RESULT OF THIS WORK.
AND I AM GRATEFUL TO HAVE SERVED WITH MANY FACULTY MEMBERS ADMINISTRATIVE COLLEAGUES AND SUPPORT STACK THESE EACH FACE.
IT HAS BEEN MORE THAN FIVE YEARS WITH BROAD COLLABORATION.
ITS EXCITING TO SEE YOUR SCHEDULE PILOT TO LAUNCH THIS SPRING.
DATA DRIVEN ENABLED TO TAKE THE COURSES WHEN THEY NEED THEM.
WE ARE EXCITED IN THAT WORK IN ACADEMIC AFFAIRS.
>> I WILL TALK ABOUT THE NEXT TWO PIECES.
YOU NOTICE THE DOTS UNDER EACH ONE OF THESE PORTIONS AND YOU KNOW THAT IS YOUR KEY THAT WE ARE ALL INVOLVED THROUGHOUT THIS JOURNEY FOR THE STUDENTS.
IT HAS BEEN A REALLY INTEGRATED AND COLLABORATIVE PROCESS AS WE TALKED THROUGH HOW THIS WORK AND ALL THESE AREAS CAN WORK BEST TOGETHER.
SO SUPPORT THE BEST OUTCOME FOR YOUR STUDENTS.
YOU HEARD US TALKING ABOUT AND SEEN PRESENTATION ABOUT GUIDED PATHWAYS FOR SUCCESS.
[00:10:05]
THAT PROVIDE AND MAP AND PATHWAY TO STUDENT TO PROVIDE A HOLISTIC EXPERIENCE WITH THEM.IT TALKS ABOUT RETENTION AND TALKED ABOUT WORKFORCE PREPARATION.
AND REALLY THE FACULTY ARE INVOLVED THROUGHOUT THIS PROCESS AS WELL.
THEY HELP PROVIDE SUPPORT AND ADVICE FOR YOUR STUDENTS.
BUT ALSO IMPORTANT IN DECLARING A PATHWAY IS THE WORKFORCE ADVANCEMENT PIECE OF LABOR MARKET INTELLIGENCE.
WE ARE GOING TO INCORPORATE THAT AT A HIGHER LEVEL THAN IN THE PAST.
WE HAD THE LABOR MARKET INTELLIGENCE FOR FIVE YEARS NOW.
WE ARE USING THAT INFORM OR STUDENTS ABOUT JOB AND WHAT JOBS THEY MIGHT EXPECT TO BE ABLE TO OBTAIN WHEN THEY COME OUT OF A SPECIFIC PROGRAM OR EVEN IF THEY TRANSFER.
AND THEY GO ONTO A FOUR YEAR PROGRAM.
WHAT IS WAITING FOR THEM IN THE JOB MARKET.
ONCE THEY COMPLETED THOSE DEGREES AND CERTIFICATES.
IT IS AN IMPORTANT PART TO HELP A STUDENT DECLARE A PATHWAY.
AND WHAT THEY WILL BE DOING ONCE THEY COMPLETE.
THEY HELP STUDENTS THINK THROUGH THE CAREER CHOICES.
TALK ABOUT THE COURSES THEY NEED TO TALK.
AND HELP KEEP THEM ON TRACK AS THEY ENROLL AND CONTINUE THROUGHOUT THEIR PROGRAMS. THE LAST PIECE OF THAT IS THE EMPLOYMENT RESOURCE CENTER.
AND THAT IS A LITTLE NEW THING FOR US.
WE ARE REALLY TALKING ABOUT PLACING STUDENTS AND JOBS.
IT IS MORE THAN JUST ASSESSING STUDENT CAREER INTEREST AND APTITUDES IT IS REALLY PLACING THEM IN A JOB AT THE END OF OUR JOURNEY.
AND WHY MOST OF OUR STUDENTS ARE HERE.
CAREER CONNECTED LEARNING IS THE NEXT PIECE IN THE JOURNEY.
WE ARE ALL INVOLVED IN THAT AS WELL.
THERE ARE MULTIPLE ASPECTS OF CAREER CONNECTED LEARNING.
WE DO HAVE A LOT OF EXPERIENCE SHALL LEARNING BUILT IN.
THAT INCLUDED INTERNSHIPS AND APPRENTICESHIPS AND TO PROVIDE THOSE OPPORTUNITIES FOR STUDENT AND CONNECTING STUDENT THEIR THEIR ADVICOR AND CAREER CENTER AT THE LOCATION.
AND THEN REALLY HELPING THE STUDENT BE SUCCESS IN THOSE INTERNSHIP AND APPRENTICESHIP.
THE DIRECTION OF DR. GREGG MORE IS THAT IS REALLY WHERE WE WILL START LAUNCHING WITH NEW AND EXCITING PROGRAM AND OPPORTUNITIES FOR STUDENT AND HELPING THEM BE CONNECTED IN WAYS THAT WE HAVE NOT BEEN ABLE TO THINK ABOUT BEFORE.
WE HAVE ALSO ADVISORS WHO WILL WORK IN THE VARIOUS SCHOOLS THAT WILL PROVIDE SPECIFIC ADVISING OPPORTUNITIES FOR STUDENT.
SPECIFIC TO THE DISCIPLINE WITHIN THE SCHOOL AND JOB AND CAREER OPPORTUNITY AVAILABLE.
ONCE THE STUDENT COMPLETES THE PROGRAM.
AND BE HELPFUL IN THE JOB SEARCH PROCESS FOR YOUR STUDENTS.
THIS IS ALL VERY GOOD INFORMATION.
BUT I HAVE A QUESTION FOR DR. FLOYD CAN YOU TELL US WHAT HAS BEEN THE FACULTY REACTION TO THESE CHANGES?
>> WELL SO IF WE ARE TALKING ABOUT CHANGES AND I WILL SPEAK TO THE CHANGES IN ENROLLMENT AND THE SCHEDULE PILOT.
I WILL HAVE TO SAY THERE HAVE BEEN POSITIVE FACULTY THAT ARE SUPPORTIVE OF THAT INITIATIVE.
THEY UNDERSTAND HOW IT WILL HELP US BETTER SERVE OUR STUDENTS.
IF I AM HONEST THERE IS STILL A SIGNIFICANT NUMBER WHO HAS BEEN QUITE A RESISTANCE TO THE CHANGE AND NEGATIVE.
AND WHAT IS MOST CONCERNING FOR ME OR DISHEARTENING THE COMMENTS THAT ARE ASSOCIATED.
I AGREE THAT WE CAN DISAGREE AT TIME.
COMMENTS THAT WE HAVE NOT ENGAGED OR SHARED GOVERNESS.
NAVIGATING THAT IT HAS BEEN A CHALLENGE TO SOME OF THE INITIATIVES.
[00:15:03]
>> YEAH AND I WASN'T GOING TO WEIGH IN BUT IT SEEMS APPROPRIATE TO DO SO.
I THINK DR. FLOYD LAID OUT A SIGNIFICANT HISTORY THAT WE HAVE HAD HERE GOING BACK TO 2,015.
THAT WE HAVE BEEN ENGAGING AND WORKING CLOSELY WITH FACULTY LEADERSHIP ON THESE TOPICS WE HAD TASK FORCE AND TEAM TO GET BROAD BASE ENGAGEMENT.
AND SO I AM NOT SURPRISED THAT INDIVIDUAL FACULTY MEMBERS MAY NOT FULLY APPRECIATE THE DEPTH OF THAT DISCUSSION AND SOME MAY QUESTION OR WHAT IS GOING ON.
BUT YOU KNOW EVERYONE ONCE IN A WHILE, SOMETHING HAPPENS THAT JUST SURPRISES ME.
AND I WOULD SAY DISAPPOINTS ME IN THIS CASE.
I USUALLY DO NOT COMMUNICATE WITH OUR FACULTY LEADERSHIP THROUGH ATTORNEY OR COUNSEL.
BUT I RECEIVED I LETTER FROM THE ATTORNEY FOR THE FACULTY COUNSEL.
CHALLENGING A LOT OF THIS WORK THAT WE HAVE BEEN DOING.
AND INDICATING THEY FELT IT VIOLATED ACADEMIC FREEDOM.
TWO THING I HAVE TO TELL YOU WHICH IS DISTURBING.
I PROTECT EVERYDAY ACADEMIC FREEDOM.
TO SHARE THEIR KNOWLEDGE AND EXPERIENCE AND EXPERTISE.
EVEN WHEN IT IS CONTROVERSIAL.
THEY NEED TO BE ABLE TO EXPRESS THAT.
WHEN WE SEE AN ORATIONS TO WEAPONIZE SOMETHING AND TAKE IT OUTSIDE THE CLASSROOM WHERE ACADEMIC FREEDOM IS IT DOESN'T APPLY TO OTHER ENGAGEMENT OR COMMITTEE WORK OR MANAGERIAL DECISION.
BUT I AM MORE TROUBLES SINCE WE HAVE BEEN WORKING FOR SO MANY YEAR IN AGREEMENT.
THE I PERSONAL HAVE WORKED WITH A FACULTY COUNSEL FOR SIX AND A HALF YEARS ON THIS TOPIC.
AND WORK TO PROMOTE EQUITY ACADEMIC EXCELLENCE.
AND STUDENTS HAVE STUDENT SUCCESS.
WHEN I READ THAT LETTER FROM THE FACULTY COUNSEL ATTORNEY I REALIZED THAT WHAT I TRIED TO DO AND I THINK WHAT THE FOLKS YOU SEE HERE TRY TO DO.
TRY TO APPROPRIATE FROM TRANSPARENCY.
AND KEEPING OUR WORD AND BEING TRANSPARENT IN OUR WORK.
I HAVE TO SAY THIS LETTER CAUSES ME TO QUESTION WHETHER THOSE THAT I HAVE BEEN MEETING AND OPERATING WITH THE SAME TRANSPARENCY.
I AM GOING TO BE RESPONDING TO THEM IN A LETTER.
EXPRESSING MY CONCERNS AND REALLY ASKING WHETHER OR NOT WE DO SHARE THE SAME VALUES BECAUSE THE LETTER THAT I RECEIVED INDICATES THAT PERHAPS WE DON'T.
AND THAT MAYBE I NEED TO FIND A NEW WAY OF ENGAGING THE FACULTY LEADERSHIP GOING FORWARD.
IF WE CANNOT WORK ON ISSUE TOGETHER.
COME TO THE IMPLEMENTATION AND WORK TOGETHER.
THEN I AM NOT SURE THAT THIS IS WORKING FOR THE BENEFIT OF OUR STUDENTS.
AND THE FACT THAT WE BROUGHT IN THE LEADERSHIP TEAM THAT HAS BEEN WORKING WITH THE GROUP.
SHAWNDA YOU HAVE BEEN A PART FROM THE BEGINNING.
YOU KNOW THE HISTORY AND THE INSIGHT AND WHAT THE INTENT IS.
I WANT TO SHARE WITH THE BOARD THIS IS AN IMPORTANT ISSUE.
WE ARE NOT GOING TO TRAM PELL ON ANYONE ACADEMIC FREEDOM.
AND WE WILL SEEK TO HAVE INPUT IN IMPORTANT DECISION FROM THE FACULTY.
BUT IF THE WAY WE HAVE BEEN DOING IS NOT WORKING, THEN I NEED TO LOOK AT OTHER OPTIONS GOING FORWARD.
SO SINCE THIS IS BROUGHT UP TODAY.
I WILL GO AHEAD AND MAKE EVERYONE AWARE OF THIS.
AND LOOKING AT AND COMING BACK TO YOU WITH THE DISCUSSING THIS TOPIC FURTHER IN THE FUTURE.
>> TRUSTEE, I HAVE SOME QUESTIONS.
SO DR. MAY YOU SAID WE RECEIVED A LETTER?
[00:20:04]
FROM A FACULTY.>> I RECEIVED A LETTER DIRECTED TO ME.
THAT IS WHY, I USUALLY DO NOT SHARE WITH THE BOARD THAT ARE DIRECTED TO ME.
SO I WILL BE RESPONDING THROUGH THAT FROM THE ATTORNEY REPRESENTING THE FACULTY COUNSEL.
AND THAT IS WHAT IT SAYS IN THE INTRODUCTORY LETTER WHO THE PERSON WAS REPRESENTING.
>> CAN YOU SHARE THAT LETTER WITH THE BOARD PLEASE.
>> I DON'T I DO NOT SEE AN ISSUE.
I KNOW WE ARE DEALING WITH IT ALSO DOING SOME BACKGROUND WORK.
>> I WOULD NOT HAVE A PROBLEM SHARING THE LETTER WITH THE BOARD.
THE BOARD IS ENTITLED TO SEE THE LETTER.
>> DID I UNDERSTAND YOU CORRECTLY TO SAY CHANCELLOR THAT THE LETTER IS COMING FROM THE FACULTY COUNSEL.
>> FROM THE ATTORNEY FOR THE FACULTY COUNSEL.
BUT THE ATTORNEY REPRESENT, THAT ACTUALLY REPRESENTING THE FACULTY COUNCIL AND THE TCC TA.
TEXAS COMMUNITY COLLEGE TEACHER ASSOCIATION.
>> SO YOU RECEIVED A LETTER FROM THE ATTORNEY WHO IS WRITING ON BEHALF OF THE FACULTY COUNCIL.
>> AND I SHOULD CLARIFY I CANNOT GO INTO THIS.
BUT IT IS REPRESENTING ALSO A SPECIFIC INDIVIDUAL BUT THAT IS A DIFFERENT DISCUSSION IN A DIFFERENT ISSUE ON THAT.
AND THAT IS ONE THAT WE WILL BE LOOKING INTO THIS SPECIFIC.
>> WE WILL NOT DISCUSS INDIVIDUAL EMPLOYMENT IN THIS SETTING.
REPORTED TO BE ON HALF THE TEXAS STATE TEACHER ASSOCIATION.
BECAUSE I MENTIONED THIS MORE THAN TWICE IN TERMS OF OUR FORMAL RELATIONSHIP THE FACULTY COUNCIL AND DIRECT.
THIS HAS BEEN AN ISSUE THAT I GRAPPLED WITH EVERY SINCE I WAS AN EMPLOYEE.
AND NOW THE FACT THAT WE GOTTEN A LETTER PURPORTED TO BE FROM THIS ATTORNEY ON BEHALF OF THE FACULTY COUNCIL NOT BEING ABLE TO READ THE LETTER.
IT CAUSES CONCERN BECAUSE YOU KNOW WE WANT ALL OUR EMPLOYEES TO THRIVE.
WHETHER THEY BE FACULTY SUPPORT STAFF ETC. BUT I AM ASSUMING THIS COULD BE A NEGATIVE SITUATION IN TERM OF A REAL US THEM TYPE OF SITUATION.
>> THAT IS NOT WHAT I AM SAYING.
AND I HAD A GREAT RELATIONSHIP.
WITH OUR FACULTY LITER SHIP AND OVER THE YEARS.
AND I LISTEN TO THEM AND RELAY ON INPUT.
YOUR QUESTION YES THERE IS NOT A SPECIFIC FORMAL RELATIONSHIP THAT EXISTS BUT IT HAS BEEN ONE OF CONVENIENCE THEY HAVE BE RECOGNIZED BY THEIR COLLEAGUES.
AND I HAVE FOUND THEIR INPUT HELPFUL.
AND RELIED ON FOR INPUT REPRESENTATIVE FOR THEIR COLLEAGUES.
AND APPRECIATE MANY OF THEM ON INDIVIDUAL LEVEL.
THEIR KNOWLEDGE SKILL AND EXPERTISE WHICH WE HAVE BEEN ABLE TO LEDGE WRATH IN OTHER AREAS.
THAT DISCOVERY I FOUND HELPFUL AND ENGAGING.
DO NOT LET ME PAINT THIS HAS BEEN A NEGATIVE RELATIONSHIP AT ALL.
FROM MY PERSPECTIVE IT HASN'T.
THAT IS WHY I AM DISAPPOINTED ON THE APPROACH THAT WAS TAKEN HERE AND SURPRISED BY IT.
>> ON MY IN TERM OF MY CONCERN.
THAT FACULTY ASSOCIATION ACTUALLY FORMALLY PASSED A RESOLUTION THAT WAS COMMUNICATED TO YOU AS CHANCELLOR OF THE DISTRICT.
TAKING A STANCE AGAINST OVERLYING THE BOARD WAS WANTING TO DO REGARD TO
[00:25:06]
STUDENT SECT SUSTAIN AND POLY THAT WE WERE LOOKING AT ETC. ETC.AND NOW A LETTER THAT WHO KNOWS WHAT POSSIBLE OTHER THINGS MIGHT COME FROM THAT LETTER.
IT CAUSES ME CONCERN THAT WE ALL NEED TO BE ON THE SAME TEAM.
WE ARE ALL TRYING TO IMPACT STUDENT SUCCESS.
AND WE ARE TALKING THE BEST DIRECTION WE HAVE DECIDED BASED ON DATA AND MANY OTHER THINGS.
NOT JUST WILLY NILLY WE NEEDED TO GO THIS ROUTE.
AND NOW FOR OUR LARGE SEGMENT OF OUR STAFF AND A VERY IMPORTANT PART OF OUR STAFF ONE THEY ALREADY PASSED A RESOLUTION.
AND NOW THERE IS A LETTER COMING FROM AN ATTORNEY AND WHAT CAUSES ME CONCERN IF THIS EXCUSE ME.
IF THIS DOES TURNOUT TO BE A WE THEM SITUATION.
THEN ALL THE THING MY UNDERSTANDING MOST OF WHAT HAPPENS WITH FACULTY ASSOCIATED WORK THAT DOES NOT HAVE A FORMAL RELATIONSHIP WITH THE DISTRICT WITH DALLAS COLLEGE.
IS TAKEN PLACE IN TAX PLAYER MONEY AND EQUIPMENT TO THEN POSSIBILITY HAVING TO GO TO DEFEND SOMETHING ON THE TAXPAYER DOLLAR.
I DO NOT KNOW IF I AM MAKING SENSES.
IT CAUSES ME CONCERN I LOOK FORWARD TO SEE THE LETTER.
>> I GATHER WHAT YOU ARE SAYING.
AND OBVIOUSLY THE AT LEAST FROM MY EXPERIENCE IT HAS NOT BEEN AN ADVERSARIAL RELATIONSHIP.
AND YOU KNOW YOUR POINT IS CERTAINLY TAKEN.
AS I SAID THIS IS YOU KNOW YOU'RE CORRECT.
THE RESOLUTION WAS ACTUALLY SENT TO THE BOARD PREVIOUSLY.
IN FACT I WAS NOT COPIED ON IT.
ADDRESSING THOSE ISSUE AS IT RELATED TO BOARD POLICY.
SINCE THEN THIS WAS A FORM OF INPUT INTO THE PROCESS.
AND WHETHER THAT WAS THE RIGHT WAY TO DO THE INPUT WAS QUESTIONED.
AND CERTAINLY MANY OF THE FOLKS THAT I WORK WITH INDIVIDUALLY WERE NOT SUPPORTIVE OF THE LEADERSHIP.
BUT THE FACT OF THE MATTER IS WE KNOW THERE ARE DIVERSE VOICES OUTED THERE.
I UNDERSTAND THAT THERE ARE FOLKS THAT MAY DISAGREE WITH SOME OF THE DIRECTION.
AND THERE IS A WAY TO COMMUNICATE THAT.
BUT I THINK TO DR. FLOYD'S POINT WHEN IT IS NOT DONE IN A RESPECTFUL CIVIL WAY AFTER THE COLLEAGUES HAVE BEEN WORKING TO COME TO AGREEMENT.
BUT THEN TO BASICALLY TAKE A POSITION THAT QUITE HONESTLY IS INDEFENSIBLE.
AS RELATE TO ACADEMIC FREEDOM.
I HAVE BEEN IN THIS BUSINESS A LONG TIME.
AND WHAT WAS OUTLINE IN THAT LETTER HAS NOTHING TO DO WITH ACADEMIC FREEDOM.
AND TO AND THAT IS HARMFUL IN MORE THAN ONE WAY.
CERTAINLY I WILL DEPEND AND PROTECT AND I WILL DEPEND WITH YOU MADAM CHAIR.
WE NEED THAT RIGHT AND WE NEED TO DO SO.
WHEN YOU START WATERING DOWN THE IMPACT.
START USING IT FOR INTENT OTHER THAN WHAT IS IT IS.
AND I THINK FOLKS NEED TO QUESTION WHY WE WOULD WANT TO PUT SOMETHING THAT IMPORTANT AT RISK.
I AM SURE YOUR QUESTION ARE VALID AND ANOTHER QUESTIONS THAT NEED TO BE RAISED AS IT ADJUST TO THIS.
LET ME CIRCLE BACK WITH YOU IF WE COULD.
WHAT WE I DO NOT WANT TO READ MORE INTO THIS THEN THERE IS.
IF I CAN CIRCLE BACK AND HAVE A CONVERSATION LATER WOULD THAT BE APPROPRIATE.
>> THAT WOULD AND MS. MOLINA PROVIDE US WITH THE RESOLUTION.
THE RESOLUTION THAT THE SENT TO THE BOARD ON THE DIRECTION WE WERE TALKING IN REGARD TO EQUITY COLLUSION.
[00:30:01]
STUDENT SUCCESS ETC. AND I HOPE THIS LETTER BARES OUT TO BE NOTHING.WITH CONVERSATION THINGS CAN BE UNDERSTOOD AND WE GET A BETTER UNDERSTAND.
I AGREE DR. MAY I DO NOT THINK ANY OF US WOULD INFRIDGE CONTACT ACADEMIC FREEDOM.
THERE HAS TO BE SUPPORT FOR ADMINISTRATIVE FREED OHM.
THAT IS WHAT YOU HAD GET PAID FOR.
OFTEN TIME I THINK SHARE GOVERNANCE GET DISTORTED.
YOU ALLOW DIFFERENT IN DIFFERENT GROUP TO PUT FORTH WHAT THEY THINK WOULD WORK BEST.
BUT THE ADMINISTRATOR ARE WHERE THE BUCK STOPS AND HAVE TO MAKE THE DECISION.
THERE HAS TO BE RESPECT FOR ADMINISTRATIVE FREEDOM.
TO SAY OKAY THIS IS NOT SHARED GOVERN NANCE.
I AGAIN HOPE THIS LETTER TURNS OUT TO WANT TO AIR CONCERN.
I KNOW YOU ARE OPEN TO DISCUSSING WITH ANY OF OUR EMPLOYEE GROUPS.
AND I HOPE THROUGH TALKING EVERYTHING CAN BE UNDERSTOOD AND WE ARE ALL OKAY.
VERSUS IT GETTING ELEVATED IN WAYS IT DOES NOT GET TO GET ELEVATED TO.
WE ARE TALKING ABOUT THE TAXPAYER DOLLAR.
AND DIFFERENT ACTIVITY TAKING PLACE.
AND THEIR DOLLAR MAY GO IN OTHER DIRECTIONS.
WHICH HOPEFULLY THROUGH COMMUNICATION THAT WILL NOT HAPPEN.
>> ARE THERE ANY TRUSTEES THAT HAVE COMMENTS OR QUESTIONS?
>> MONICA CAN I MAKE A BRIEF ONE.
>> FIRST OFF I WOULD JUST SAY TO THE FACULTY AND THE FACULTY ASSOCIATION AS A BOARD MEMBER I WELCOME YOUR COMMENTS DIRECTLY.
AND YOU KNOW BY THE WAY FAIRLY ENJOYED GETTING TO KNOW THE LEADERSHIP OF THE FACULTY ASSOCIATION.
I GUESS IT CHANGING EVERY YEAR OR TWO.
I VALUE THAT RELATIONSHIP AND INPUT.
I THINK IT HELPS ME BE A BETTER BOARD MEMBER FULFILLING MY POLICY ROLE.
I WOULD SAY THAT CHANGE IS DIFFICULT.
AND WE ARE GOING THROUGH AN UNPRECEDENTED CHANGE WITH TEACHING MODALITY AND DEALING WITH CO VIDE.
YOU KNOW WITH THE NEED THAT THIS BOARD SEE TO ADDRESS VERY VERY IMPORTANT ISSUE.
LIKE SCHEDULING AND FACULTY LOAD.
I WOULD SAY TO THE FACULTY WE WANT TO HEAR FROM YOU.
BUT PLEASE KNOW THIS CHANCELLOR IS EXECUTING ON THE POLICY DIRECTION SET.
WE SEE IT IMPORTANT TO MAKE THE MOVES THAT ARE BEING DISCUSSED HERE.
AND YOU KNOW HE CONTINUED TO ENJOY THE SUPPORT.
I KNOW FROM ME AND THE MAJORITY OF OF THIS BOARD.
AND I HOPE WE CAN CONTINUE TO MOVE FORWARD AND WELCOME YOUR INPUT.
IN POLICY HOW EMPLOYEES TO COMMUNICATE WITH BOARD MEMBERS?
>> IF MEMBER SERVES MADAM CHAIR INQUIRES SUDDEN BE DIRECTED TO THE CHANCELLOR.
AS OPPOSED TO DIRECTLY TO BOARD MEMBERS.
>> THANK YOU FOR THE CLARIFICATION.
ARE YOU SAYING THAT THE BOARD CANNOT RECEIVE A RESOLUTION VOTED ON BY THE BOOR OF THE FACULTY SITUATION.
IN THAT INSTANCE I BELIEVE THE POLICY WOULD WOULD DIRECT THAT TO THE CHAN LORE.
>> THAT IS THE DIFFERENCE BETWEEN FORMAL AND INFORMAL INPUT.
THIS IS VERY TROUBLING TO HEAR.
WE CARE ABOUT OUR RELATIONSHIP WITH FACULTY AND EMPLOYEE SUCCESS.
WE HAVE TO REMEMBER STUDENT SUCCESS IS VERY IMPORTANT TO US.
[00:35:06]
SO HOPEFULLY ALL THIS CAN BE RESOLVED.I DO NOT KNOW I THINK I JUMP IN THE PRESENTATION.
>> TRUSTEE JAMESON HAS A QUESTION.
>> I DO NOT WANT TO BEE LABOR THE ISSUE.
I KNOW WE WILL BE GETTING BACK WITH INFORMATION.
IN BEING WITH CONTACT IS SURPRISE BY LEGAL COUNSEL.
IS THERE A MORE OF A FORMAL TO DISCUSS THING IT COMES MORE AS NOT A SURPRISE BUT AS A LOGICAL NEXT STEP IF THERE IS LEGAL COUNSEL INVOLVED.
AM I CONFUSING THAT WITH MORE OF A CORPORATE TYPE FUNCTION?
I THINK THAT AND HOPEFULLY I WAS CLEAR.
I THINK THAT IS WHAT PERSONALLY DISAPPOINTED ME TRUSTEE JAMESON.
THERE WERE DIALOGUE ON EACH OF THESE POINT.
AND THAT IS THE PROPER WAY TO ENGAGE AND HAVE THAT SO THAT WE ARE WHAT WE I AM STILL CHARGED WITH MAKING DECISION.
I WANT THE INPUT OF OUR FOLKS THAT ARE IN THERE.
SO AGAIN I AM REACTING A LITTLE BIT OUT OF DISAPPOINT AND SURPRISE.
BECAUSE WE HAVE HAD LITERALLY YEARS OF THESE CONVERSATION WHICH IS HOW WE SHOULD BE DOING IT.
I THINK IT IS ALSO DISAPPOINTING THAT WE ARE NOT SEEING FOLKS HELP OUT OUR NEW LEADERSHIP AS THEY IMPLEMENT THESE CHANGES GOING FORWARD.
BUT HAVE CHOSEN TO BE COMBATIVE WITH THEM.
I THINK IT IS MULTIPLE LEVELS WE WANT RESPECT AS IT DEALS WITH THE BOARD AND FACULTY.
BUT WE WANT TO DEAL WITH EACH RESPECTFUL ACROSS THE ORGANIZATION.
THERE ARE SEVERAL THING AT PLAY HERE.
WITHIN ORGANIZATION ARE BOTH FORMAL AND INFORMAL ASSIGN IN COMMUNICATION.
IT IS BETTER TO DEAL WITH THING IN THE INFORMAL WAY IF YOU CAN.
WHEN YOU FORMAL LIZ THEM YOU MAKE THEM FORMAL NOT LEGAL THAT WOULD BE THE ULTIMATE GOAL.
>> YOU HAVE ANY OTHER TRUSTEE COMMENTS OR QUESTIONS? I DO NOT SEE THAT.
I DO NOT KNOW WHO WAS NEXT ON THE PRESENTATION.
IF YOU WANT TO CONTINUE WITH IT.
SO WE STOPPED AT CAREER CONNECTED LEARNING.
AND IN TERM OF SUPPORT FOR YOUR STUDENTS WHO AS YOU ALL KNOW OUR STUDENTS A VARIETY OF OBSTACLES THAT INCLUDE THEM FROM BEING SUCCESSFUL OR FINISHING THEIR STUDY.
IN STUDENT SUCCESS THAT IS THE WORK WE HAVE DONE.
MAKE SURE THEY ARE RESOURCES ETC. BUT IN THIS NEW STRUCTURE WE ALSO WORK TOGETHER TO ENSURE THAT STUDENTS HAVE SUPPORT ON ACADEMIC SIDE.
TUTORING SERVICES FOR EXAMPLE.
AND ENSURING THAT THE FACULTY ARE AWARE OF ALL THE SUPPORT.
IF THERE STUDENT HAVE A NEED THEY ARE KNOWLEDGEABLE IN TERM OF WHERE THEY NEED TO REFER THEIR STUDENTS FOR SUPPORT.
IN TERM OF WORKFORCE AND ADVANCEMENT AS I MENTIONED.
WORK READY YOU SUPPORT STUDENT AT RISK AND NAVIGATE CHOICES.
IDENTIFY FOOD AND FINANCIAL RESOURCES TO HELP THEM REMOVE BARRIER TO COMPLETE.
THE OTHER PIECE THAT IS EXCITING WE ARE ALSO TRYING TO REMOVE THE BARRIER BETWEEN CREDIT AND NON CREDIT PROGRAMMING.
IF THE STUDENT HAVE NAVIGATE BETWEEN THE TWO WORLDS NOW WE ARE TALKING ABOUT A STUDENT EXPERIENCE REGARDLESS OF WHICH WAY THEY WANT TO GO.
>> IN TERMS OF SECURING A DID PAYING JOB.
KNOW WHERE THE JOB ARE AND WE CAN DIRECT AND DRIVE THEM IN THAT DIRECTION.
[00:40:09]
AND WORKING THROUGH AREA LIKE THE ACADEMIC INCUBATOR.THAT WILL BE LATER SUCCESSFUL IN A MORE SCALE MANOR IN OUR SCHOOLS.
IN TERM OF STUDENT SUCCESS COMPONENT.
INTERVIEWING HELPING THEM PREPARE THEIR RESUME.
AND OF COURSE OR FACULTY AND THE ACADEMIC AREA BEING THE CONTENT EXPERT.
BEING THOSE WHO HELD JOB CAN HAVE SHARED EXPERIENCE WITH THOSE EXPERIENCE THROUGHOUT THE CLASSROOM AND OTHER VEHICLES IN TERM OF TRANSFER THAT WE ARE ENGAGED IN INTERNSHIP THAT WILL GIVE OUR STUDENT ACTUAL EXPERIENCE IN THE WORK ENVIRONMENT.
WORKING WITH TRANSFER SERVICES MAKING SURE WE HAVE ROBUST TRANSFER CONNECTION.
THAT WILL EXPLAIN TO STUDENT WHAT THEY NEED TO GO THROUGH TO COMPLETE THE TRANSFER PROCESS.
WHETHER IT IS THROUGH EXPERIENTIAL LEARNING.
ANY THAT IS THE CLOSE OF THIS PRESENTATION.
I THINK PUT TOGETHER VERY VERY WELL IT IS CERTAINLY LOOKS LIKE ALL THE FOCUS WAS INTENTION OF THE BOARD IS WE DO EVERYTHING THAT WE CAN BEST PRACTICES TO ASSURE THAT YOUR STUDENTS ONCE THEY COME IN.
ALSO CAN EXIT OUT HAVING FILLED THEIR GOALS.
AND DOING THAT BEYOND BEFORE AND BEYOND THE CLASSROOM.
IT LOOKS LIKE YOU SETUP THE MECHANISM FOR THAT.
THANK YOU FOR THIS PRESENTATION.
I WOULD BE INTERESTED HEARING MORE ON ADVISORS.
I KNOW WE ARE SPORADIC ACROSS FOR ADVISOR TO STUDENT RATIO.
IS THERE A PLAN TO GET THAT MORE CONSISTENT AND GET IT IN BEST PRACTICE.
FOR GENERAL ADVISING I THINK YOU GAVE ME THIS NUMBER.
SO MAYBE AT A FUTURE PRESENTATION IF YOU COULD WELCOME A REPORT OUT ON THAT ASPECT OF STUDENT SUCCESS WOULD HELP.
>> WE WILL CERTAINLY WORK ON THAT PRESENTATION FOR YOU.
THIS SEEMS LIKE A WELL THOUGHT OUT PLAN IN TERM OF REGRESSION.
BUT I WISH YOU ALL WOULD THINK ABOUT THE PEOPLE THAT GO THROUGH THIS PROCESS.
THAT MAYBE A YEAR AFTER THEY LEAVE AND MOVE FORWARD EITHER TO A JOB OR FOUR YEAR INSTITUTION.
THAT YOU ALL WOULD KIND OF TRACK THAT.
SO WE CAN DETERMINE HOW SUCCESSFUL IT HAS BEEN.
>> AND MAYBE I AM THE BEST ONE TO COMMENT ON THAT ONE.
WE ARE THAT IS AN EXCELLENT POINT.
AND FRANKLY WHAT WE NEED TO BE FOCUSING ON WHETHER OR NOT OUR GRADUATE GO ONTO GET JOB OR HOW SUCCESS ANY THEY CAN TRANSFER.
JOB MATTER THROUGH THE PROCESS.
SO WE WILL BE WORKING OURSELVES ON REALLY NOW THAT WE AS YOU CAN HOPEFULLY TELL TRUSTEE COMPTON AND THE OTHERS THIS GROUP IS WORKING TOGETHER.
NOT IN SILOS BUT TOGETHER IN A WAY THAT ALLOW US TO GET AT THESE ISSUE MORE EASILY THAN IN THE PAST.
AND IN THE REDESIGN THAT WE ARE DOING THAT IS PART OF THE INTEND.
BUT NOT AS ROBUST THAT WE NEED.
WE CAN TELL YOU WHAT IS HAPPEN SOMETHING CERTAIN AREA BECAUSE OF THE DEPARTMENT OF LABOR DATA OR OTHER MA MAY BE OUT THERE.
OR SOME TRANSFER WITH THE NATIONAL STUDENT CLEARINGHOUSE.
THERE ARE STILL TOO MANY THAT WE DO NOT KNOW.
THE THAT WILL MAKE THE DIFFERENCE OF BEING A GOOD OR GREAT INSTITUTION.
[00:45:01]
THANK YOU FOR BRING THAT UP.>> THANK YOU SO MUCH FOR THIS FIRST PRESENTATION.
[4.B. Fall 2020-21 Return to Campus: Student Success and Academic]
I THINK WE ARE READY FOR THE SECOND PRESENTATION.WHICH WILL BE ON FALL 2020, 21 RETURN TO CAMPUS.
ALSO IT WILL BE PUT ON DR. FLOYD OR DR. JOSEPH.
>> DR. JOSEPH YOU WANT TO START.
BUT I DO NOT THINK THE PRESENTATION IS UP.
>> I DO TO BUT >> LET ME KNOW IF YOU ARE HAVING DIFFICULTY.
>> I CANNOT SEE IT AT MY HOUSE.
>> THIS MEDIA SERVICE KNOW WHICH ONE TO PULL UP?
CAN WE GO TO THE NEXT SLIDE PLEASE.
>> OKAY SO WE WANT OKAY MAYBE NOT.
>> WHAT ARE ATTEMPTING TO DO HERE IS TO SHARE WITH YOU SOME OF WHAT WE HAVE BEEN DOING IN TERMS OF ENROLLMENT AND RETURN TO WORK AND IMPACT OF THAT RETURN TO WORK.
OUR STAFF HAVE DONE AN INCREDIBLE JOB THEY WERE SUPPORTIVE OF OUR STUDENT.
CREATIVE AND SOLVE PROBLEMS IN VERY SOMETIMES TRYING CIRCUMSTANCES.
PAL ALWAYS CONTINUING TO PUT OUR STUDENTS FIRST AND FINDING WAY IN WHICH WAY TO SUPPORT THEM EVEN IF REMOTELY.
AND THE FEEDBACK TO DATE HAS BEEN VERY POSITIVE.
THEY APPRECIATE THE EFFORT THAT'S WE MADE AND WHAT WE HAVE DONE TO HELP THEM.
BUT THEY EXPRESSED A REEL NEED FOR JUST IN TIME SUPPORT.
SO WE ARE HEARING A LOT FROM THEM.
THEY CANNOT GEN ED A HOLD OF INDIVIDUALS WHEN THEY NEED TO.
OR IF THEY HAVE A QUESTION AND SEND AN E MAIL THEY DISCUSS LAG TIME AND RESPONSE.
WE HEARD AN OUT CRY FOR SOME PERSONALIZATION TO THE SUPPORT THAT WE PROVIDING THEM.
WE ARE IN A PANDEMIC IT IS HEIGHTENING THE CHALLENGES THAT WE IT IS REQUIRING TO RESPOND TO THESE NEW AND DIFFERENT IF YOU CAN ADVANCE TO THE NEXT SLIDE.
SO OUR STUDENTS ARE REALLY SHARING WITH US THAT THEY ARE THANKFUL FOR ALL THE EFFORT THAT THE STAFF HAVE PUT IN PLACE.
THEY NEED SOMEONE HELP THEM FACE TO FACE WHEN POSSIBLE.
AND WE HAVE YOU KNOW, THE LIBRARY ARE OPEN AT CERTAIN TIME.
[00:50:03]
AND TUTORING AND COMPUTER LAB AND SOME CAMPUS SERVICES.HOWEVER THERE IS A SIGNIFICANT NEED FOR MORE FACE TO FACE ENGAGEMENT.
LET ME SHARE WITH YOU A LITTLE BIT OF INFORMATION.
IN TERM OF OUR ENROLLMENT THE LARGEST REDUCTION IN ENROLLMENT COMES FROM 75211.
AND THAT IS A ZIP CODE I AM FAMILIAR WITH.
AND IT IS THE ZIP CODE THAT MOUNTAIN VIEW SERVICE.
IT ALSO HAS BEEN THE ZIP CODE WITH THE LARGEST NUMBER OF COVID 19 CASES.
AND WE ALSO HAVE A PRETTY HIGH UNEMPLOYMENT RATE WHICH IS HIGHER THAN OF DALLAS COUNTY.
THAT USUALLY CORRELATED TO A SIGNIFICANT NEED FOR TECHNOLOGY OR THERE IS LACK OF TECHNOLOGY AVAILABLE.
THE DIGITAL DIVIDE IS PRESENT IN THAT AREA.
AND POVERTY IS SOMETHING THAT IS AGAIN VERY PRECEDENCE IN THAT ZIP CODE.
95% OF ELIGIBILITY PUBLIC SCHOOL STUDENTS EQUAL FOR LAUNCH WE CANNOT WE NEED MORE INDIVIDUAL TO PROVIDE FACE TO FACE WITH OUR STUDENTS.
IF YOU CAN GO TO THE NEXT SLIDE PLEASE.
I WILL WAIT UNTIL ALL THE NUMBERS GET UP.
SO WHAT WE WANTED TO DO WAS PROVIDE A SNAPSHOT OF A TYPICAL WEEK FOR THE BOARD.
SO PROVIDE CONTEXT WITH NUMBERS.
AS TO THE AMOUNT OF STUDENTS WE ARE TRYING TO SERVICE IN A REMOTE ENVIRONMENT.
THIS IS NOT TO CAST NEGATIVITY.
WE WERE NOT SETUP AS AN ONLINE INSTITUTION.
THESE ARE NUMBERS FROM ONE OF OUR MANY CALL LINES.
THERE WERE 6342 CALLS ON THIS ADVISING LINE.
THIS MEANS IT WAS DROPPED THE STUDENT GOT OFF THE LINE BECAUSE OF THE WAIT TIME.
THERE COULD BE ISSUES THAT OCCURRED.
SO THERE IS A NEED TO PROVIDE SUPPORT FOR YOUR STUDENTS WE CAN SEE THEY ARE REACHING OUT.
THEY HAVE QUESTIONS AND WE NEED TO BE ABLE TO BETTER PROVIDE SUPPORT.
WE ARE DOING A LOT OF GREAT THINGS BUT WE NEED TO DO MORE.
SO THE SOLUTION WE ARE PROPOSING SO TO BRING BACK ADDITIONAL STAFF FOR FACE TO FACE.
ALLOW US TO USE OUR MONITOR FOR STUDENT INTERACTION.
AND A PHONE BANK TO HANDLE ROUTINE REQUEST FROM STUDENTS.
AND TO INSURE THAT RETURNING TO CAMPUS FOR A LARGER NUMBER OF STAFF WILL BE A SAFE SITUATION.
AND IN TERMS OF AN EXTERNAL PHONE BANK WE ARE IN THE PROCESS OF WORKING TO GET INFORMATION FOR A CALL CENTER.
THAT WE COULD PUT IN PLACE IN THE NEAR FUTURE.
IN TERMS OF UTILIZING OUR TECHNOLOGY BETTER WE KNOW AS DR. FLOYD MENTIONED WE WERE NOT SETUP TO BE ONLINE ONLY.
OUR TECHNOLOGY SOMETIMES IS NOT WORKING IN OUR FAVOR TO BE ABLE TO SUPPORT STUDENTS IN THIS VERY DIFFERENT ENVIRONMENT.
IN TERMS OF HEADING TO CAMPUS.
EQUAL HAPPIER STUDENT AND MORE SUCCESSFUL STUDENT.
HAVE MORE STAFF RETURN WILL ALLOW FOR A GREATER OVERSIDE.
WHAT WE MEAN A LOT OF ISSUE AND CONCERN THAT ARE COMING UP ARE NEW.
WE HAVE NOT ADDRESSED THEM THIS WAY IN THIS FORMAT.
MANY HAVE TECHNOLOGY IMPLICATION.
IN A REMOTE ENVIRONMENT IT USUALLY TAKES A FEW PHONE CALLS AND WE COME UP WITH A SOLUTION.
[00:55:01]
BUT WE ARE LOSING TIME.IT WILL BE LESS PROTRACTED TIME GOING FROM E MAIL AND PHONE CALL.
AND BEING ABLE TO PROVIDE MORE SUPPORT TO STUDENT.
DR. JOSEPH CAN SPEAK MORE TO THIS.
I THINK >> EACH ADVISOR CAN ONLY SEE SIX STUDENTS WE ARE DAY WHEN YOU HAVE ONLY TWO ADVISOR AVAILABLE.
THEY CAN ONLY SEE 12 STUDENTS IN ONE DAY.
>> AND WHEN WE LOOK AT THAT IN THE CONTEXT OF EVERYTHING AND EVEN OUR ENROLLMENT NUMBER HOW WE ARE DOWN SEVEN%.
AND THIS IS ONE EFFORT TO SUPPORT OUR STUDENT IN REALTIME FACE TO FACE.
>> CAN I ASK A QUICK QUESTION.
ARE WE I WAS LOOKING BACK AT THE VOLUME OF CALLS THAT WE HAVE BEEN GETTING ARE WE HANDLING THEM TELEPHONICALLY.
OR ZOOM MEETING VIRTUAL PLATFORM.
>> SO WE ARE USING A COMBINATION OF THINGS.
THIS PARTICULAR DATA THAT DR. FLOYD SHARED IS ALL PHONE CALLS.
IT IS NOT TEAMS MEETINGS THOSE ENGAGEMENT ARE OCCURRING FOR REGISTRATION.
SO THOSE ARE ABOVE AND BEYOND THOSE PHONE ENGAGEMENT THAT YOU SAW ON THAT SLIDE.
>> I JUST RECALL HEARING STUDENT EXPRESSING AND EVERYTHING EXPRESSING CONCERN ABOUT RETURNING TO CAMPUS TOO EARLY.
THE RISK OF COMMUNITY SPREAD IS WITH US.
WE HAVE HAD PHONE CALL WHICH HAS BEEN DONE FOR DECADE.
AND WE HAVE ZOOM WHICH DOES NOT SEEM LIKE WE ARE SYSTEMATICALLY USING AND WE GOT THE OPTION OF BRING PEOPLE BACK.
WHICH IS WHAT IS BEING SUGGESTED.
I WONDER IF WE WANT TO MAKE INVESTMENT IF RAMPING OUR USE OF TECHNOLOGY UNTIL WE HAVE MORE ADVISABILITY TO THE HEALTH ISSUE.
>> I THINK THAT IS PART OF THE STRATEGY AND IT IS A COMPLEX ONE.
THE BECAUSE WE DO NOT HAVE THE CAPABILITY WITHIN OUR PHONE SYSTEM TO MANAGE INDIVIDUAL WHO ARE USING THEIR OWN PERSONAL DEVICE FOR THIS.
BUT WE CAN FORWARD A PHONE HERE AT THE OFFICE TO THAT NUMBER.
BUT IT WILL NOT ROLE OVER TO ANOTHER NUMBER.
SO THAT IF THE PERSON IS WORKING WITH A STUDENT THERE IS NO CAPABILITY OF CAPTURING THAT.
BECAUSE THESE ARE PRIVATELY OWNED BY THE INDIVIDUAL.
LET'S SAY ONE PERSON THEY DO THAT.
[01:00:04]
CALL 6810 TIMES THEY FILL UP THE PERSON'S VOICE MASS EDGE.THE ABILITY FOR OTHER TO LEAVE MESSAGE WE COULD FORWARD BUT THAT WOULD MEAN TRUSTEE ONE OF YOUR FAMILY THAT TRIED TO CALL YOU WOULD GET FORWARD TO ANOTHER ADVISOR OUT THERE.
OUR TECHNOLOGY SYSTEM IS NOT SETUP IN A WAY.
THAT IS A PRIORITY TO INVEST TO MAKE THAT HAPPEN.
A LOT OF OUR EMPLOYEE DO NOT HAVE THE BANDWIDTH BECAUSE OF WHERE THEY LIVE.
TO BE ABLE TO DO TELECONFERENCING.
THIS IS UTILIZING THEIR OWN PERSONAL TECHNOLOGY AND EQUIPMENT.
EVEN IF WE WERE TO BUY EVERYONE A GIGA BYTE TO THEIR HOME THERE ARE PART OF THE COMMUNITY THAT DO NOT HAVE THAT CAPABILITY AS WE WERE TO EXPAND THAT OUT.
SO I APPRECIATE EXACTLY WHERE YOUR COMING FROM.
AND WE ARE LOOKING AT THIS FROM EVERY ANGLE ONE REASON WE DO NEED TO EVEN HANDLE THE WE HAPPEN TO OF USE WEB X AS WE ARE HERE IN THIS CASE.
CONFERENCES AND DO MORE OF THAT.
WE HAVE MORE RELIABLE BANDWIDTH ON OUR CAMPUSES THEN PEOPLE DO IN THEIR HOME.
TO ACCESS THAT PEOPLE NEED TO COME BACK TO THE LOCATION.
EVEN IF NOT ENGAGING FACE TO FACE.
I HAVE TO SAY YOU KNOW WE ARE GOING TO CONTINUE TO WORK ON THIS ISSUE BUT AND TO YOUR POINT.
LOOKING AT THAT BUT WE HAVE NOT FULLY PLANNED OUT THE TYPE OF PERMANENT LONG TERM INVESTMENT AND PEOPLE WORKING FROM HOME.
NOR HAVE WE ESTABLISH REQUIREMENTS TO WORK FROM.
IF YOU WERE TO APPLY FOR A JOB WORKING REMOTELY.
THERE WOULD BE REQUIREMENT ABOUT BANDWIDTH THAT YOU WOULD NEED.
AND OTHER EXPECTATIONS OR THEY WOULD NOT HIRE YOU IN THE LOCATION.
THAT IS NOT HOW WE WENT ABOUT THIS.
THEY ARE TRYING THE BEST THEY CAN.
BUT THE TRUTH IS THAT WE DO NOT REALLY HAVE A DESIGN STRUCTURE ON THE TECHNOLOGY SIDE THAT HELPFUL AND THAT PROCESS.
I THINK THAT IS AN AREA THAT WE ARE WORKING ON.
SO THE SHORT RUN AND I LOOK AT IT AND BEA TRIS YOU GOT INTO SOME OF THE NUMBER.
WE GOT A 5.4 IN INCREASE IN AND EARLY COLLEGE HIGH SCHOOL.
THAT ARE ABLE TO DO IT REMOTELY.
WE ARE SEEING TECHNOLOGY BASE MAJOR UP.
AND YET THEN WE LOOK AT A DECREASES IN MINORITY MALES.
DECREASE IN THE ZIP CODE WITH THE HIGHEST NUMBER OF COVID CASES OVER WEALTHILY.
WHICH CORRESPOND TO THE LEAST AMOUNT OF TECHNOLOGY AND UNEMPLOYMENT RATES.
AS WE LOOK AT THE COMPLEXITY OF THIS I THINK TECHNOLOGY IS A HUGE HUGE PART OF THE SOLUTION THAT WE NEED TO BE INVESTING IN.
I KNOW WE WILL DO SOMETHING SHORT TERM AND OVER THE LONG TERM TO ADDRESS THIS ISSUE.
YOU ARE SPOT ON WE NEED TO GET THERE WILL.
AT THE SAME TIME WE ARE DEALING WITH A CRISIS WHERE WE ARE LEAVING A LOT OF PEOPLE BEHIND.
AND LOCATIONS THAT ARE ALREADY DISADVANTAGED BECAUSE OF WHERE THEY LIVE IN OUR COMMUNITY.
>> I DIDN'T WANT A POINT TO GO UNNOTICED WE DO HAVE A CHAT APP THAT IS ACTIVATED AND THEY HANDLE THROUGH THAT CHAT APP EVEN IN PLACE NOW.
ISN'T THERE DIDN'T I READ ABOUT A COALITION OF EDUCATION INSTITUTION THAT WILL BLANKET DALLAS COUNTY.
AND WE HE HAS A MEETING REGULARLY THAT THE REAL RINGLEADER IS MICHAEL WHO HAS BEEN OUTSTANDING FOR ADVOCATING LOCAL STATE AND FEDERAL LEVEL.
AS COMMUNITY COLLEGES FOLKS SEE US AS A RESOURCE NOT AS OF HAVING NEEDS.
SO HAVING SOMEONE LIKE DR. OUT ADVOCATING AND BY THE WAY WE NEED THIS FOR COMMUNITY COLLEGE RESONATED EVEN MORE THAN US ADVOCATING.
IT IS GREAT TO HAVE HELP IN THAT.
WE ANNOUNCED OVER THE LAST WEEK THE COLLABORATION.
AN OPEN CALL CENTER WHERE THEY WILL TAKE ALL REQUEST FROM ANY DALLAS COUNTY CITIZEN.
AND THESE INTERNET CONNECTIVITY.
WE RECEIVED OUR FIRST 20 OR SO STUDENTS THAT WERE BROUGHT TO US THROUGH THAT.
AND OFFER STUDENTS ON OUR WEBSITE ACCESS TO A DIE DEVICE THEY CAN TAKE HOME.
AND ANY FACULTY OR STAFF MEMBER THAT DOESN'T HAVE.
IT IS A HOT SPOT IT DOES DEPEND ON CELLULAR.
AND WE GOT EIGHT RESPONSES FOR LOCAL CARRIER FOR HIGH SPEED WIRELESS.
YOU WILL HEAR MORE ABOUT THAT.
THAT IS THE COLLECTIVE WE OF ALL THE ORGANIZATION IN DALLAS.
I THINK OUGHT TO GET THE THING MOVING WHEN A FELLOW PROVIDER 145,000
[01:05:02]
ANYTHING.>> I GOT A COUPLE OF QUESTIONS.
BASED ON THE LEVEL OF PHONE CALLS THAT YOU RECEIVING 12 THAT IS NOT VERY MUCH.
DO YOU ALL HAVE ANY IDEA WHAT THE PERCENTAGE INCREASE THAT REPRESENTS FROM THESE TYPE OF SERVICES THAT WE OFFERED BEFORE WE HAD THE PANDEMIC?
>> I COULDN'T PROVIDE YOU AN ANSWER TO THAT.
>> BUT IT IS THE SAME PEOPLE THAT WERE WORKING BEFORE.
I THINK WHAT CHANGE WAS THE ENVIRONMENT.
BUT I HAVE TO SAY SOME OF THIS COULD HAVE BEEN GOING ON FORWARD.
AND WE WERE NOT TRACKING IT THE SAY WAY.
WE KNEW THIS WAS A WEAKNESS YOU MAY RECALL IN EARLIER PRESENTATION.
I TALKED ABOUT SPECIFICALLY THIS IS AN AREA WHERE WE NEED TO ADD A SUBSTANTIAL NUMBER OF PEOPLE.
SOME OF OUR CAMPUSES IF WE LOOK AT IT FROM A CAMPUS SPACE HAD A RATIO OF 1 TO 300 OTHER WERE 1 TO 1500.
EVEN THOSE RATIOS ARE NOT AS ROBUST AS I WOULD LIKE TO SEE.
SO AS WE MOVE FORWARD THAT IS ON AS WE MAKE SOME OF IT SOME OF THE SAVINGS THAT WE ARE OCCURRING IN SOME OF THE AREAS WE ARE AND WE WILL BE REINVESTING IN THIS AREA.
WE NEED MORE STUDENTS FACING PEOPLE TO HELP OUT OUR STUDENT IN THIS PROCESS AND I THINK THIS BROUGHT IT TO LIFE.
>> CAN WE GET THAT SAME DATA FOR ALL OF OUR CAMPUSES.
>> THIS IS ALL OF OUR CAMPUSES.
SO THE 6,000 CALLS I THOUGHT WE WERE JUST TALKING ABOUT ZIP CODE 211.
>> NO IT IS FOR ALL THE CAMPUSES.
WE EXTRACTED THE ADVISOR LINE.
THERE ARE OTHER CALL THAT OCCUR DURING THAT TIME PERIOD ON DIFFERENT PHONE LINES WE DID NOT WANT TO MAKE THE PRESENTATION.
THERE ARE A LOT OF PHONE LINE THAT CALL COME IN FOR CUSTOMER SUPPORT.
WE USE THE ADVISING LINE THAT IS THE PRIMARY FIRST LINE FOR STUDENTS TO CALL IN TO BE ADMITTED INTO CLASSES.
THAT WAS CALLS THAT WERE COMING INTO THE BASICALLY THE DISTRICT COLLECTIVELY.
OVER THAT FOUR DAY PERIOD FOR THE ADVISING LINE.
>> OKAY AND THEN YOU WERE TALKING ABOUT ZIP CODE 211.
AND I AM ASSUMING THAT YOU ALL ARE ABLE TO IDENTIFY WHERE THE CALLS CAME FROM BY ZIP CODE.
>> ONLY IF THE STUDENT IDENTIFIES THEM SELF WITH A STUDENT ID.
THEIR NUMBER COULD BE A CELL PHONE BASED IN MONTANA.
THE ONLY WAY WE WOULD KNOW IF THEY GAVE THEIR STUDENT ID NUMBER AND WE COULD TRACK BY ZIP CODE.
I DO NOT KNOW IF THE ADVISOR WOULD ASK THAT INFORMATION.
THEY MAY JUST ASK THE NAME >> LET ME SAY THIS.
YOU SPECIFICALLY IDENTIFIED ZIP CODE 211 THAT SEEMS TO BE A MAJOR PROBLEM FOR BECAUSE OF WHAT IS GOING ON IN EACH AREA.
I AM CURIOUS WHAT THOSE NUMBERS LOOK LIKE FOR INSTANCE IN THE ZIP CODES THAT I REPRESENT.
WHAT THE NUMBERS ARE LOOKING LIKE.
>> LET'S SEE WHAT WE CAN PULL TOGETHER.
TIM IS RIGHT ANY STEP THAT WE TAKE IS WE ARE RELYING ON PEOPLE USING THEIR PERSONAL PHONE AS WELL.
[01:10:01]
AND THEY ARE TRACKING REPORTING OF THAT.WE WILL GET BETTER BUT IT DOES I THINK DIRECTIONALLY CREATE AREAS OF CONCERN THAT WE NEED TO FOCUS ON.
SOME AREAS WHERE WE CAN LOOK AT THE ENROLLMENT PATTERN AND WHERE THEY ARE COMING FROM.
AND HONESTLY THERE IS NO CONCERN AT ALL.
THEY ARE EXCEEDING WHAT THEY HAVE DONE IN THE PAST.
SO WHAT WE FOCUSED EARN ARE AREAS WHERE WE ARE SEEING WEAKNESS IN THE ENROLLMENT.
>> ALSO, WHAT WILL WE HAVE THE DATA ON OUR ENROLL FIGURES RIGHT NOW.
ENROLL >> YEAH WE CAN TELL YOU EXACTLY WHERE WE ARE TODAY.
BUT I WILL SAY TOO THAT IS NOT REPRESENTATIVE OF THE FALL SEMESTER.
THE FALL OF 2020 AS PLAYING OUT VERY DIFFERENTLY THEN THE FALL OF 2,019.
AND I THINK YOU CAN APPRECIATE WHY.
THAT THERE ARE A LOT OF STUDENTS PARTICULARLY IN CERTAIN PARTS OF THE COUNTY THAT SIMPLY COULD NOT COMMIT TO COME BACK TO SCHOOL UNTIL AFTER TODAY.
THIS IS WHEN SCHOOL STARTED BACK IN K 12.
THEY WERE WAITING TO SEE HOW THAT WOULD BE HANDLED.
SOME OF THEM ARE STILL WAITING.
SO WE HAD BOTH WHAT WE CALLED I GUESS FLEX ONE OR REGULAR ENROLL.
AND THEN WE ARE DOING FLEX TWO WHICH WE ARE STILL ENROLLING IN THAT.
RIGHT NOW DR. JOSEPH WE ARE DOWN EVEN THOUGH WE ARE UP IN THESE AREA.
WE ARE UP WE ARE DOWN OVERALL SEVEN%.
WITH SOME OF THESE HARD HIT AREAS DOWN SUBSTANTIALLY.
AND AREA WHERE KIDS HAVE NOT GONE BACK.
WHY DON'T YOU MENTION THE FLEX TATE AND BELIEVE HOW THAT WILL MAKE A DIFFERENCE FOR THE FALL SEMESTER.
>> FOR YOUR FLEX TWO TERM DOES NOT START UNTIL OCTOBER.
AND WE ARE ACTIVELY ENROLLING.
THERE IS VERY CONCERTED EFFORT IN THE STUDENT SUCCESS STUDENT.
FOR WHATEVER REASON WERE NOT ABLE TO ENROLL IN FIRST TERM.
WE HAVE A LOT OF STUDENT THAT ARE CONCERNED WE HAVE A LOT OF STUDENTS THAT BECAUSE OF OF THE CURRENT SITUATION EMPLOYMENT ETC. ETC.
THERE IS A NEED FOR THEM TO WORK RATHER THAN GO TO SCHOOL.
THEY MAY HAVE HAD SOME OTHER CHALLENGES ALONG THE WAY.
SO WE ARE INTENTIONALLY WORKING WITH FOR EXAMPLE OUR PROMISE STUDENT THAT WERE UNABLE TO START ON THE 16 WEEK TERM.
AND ROUTING THEM TO THE FLEX TWO THAT GIVES THEM A LITTLE TIME TO START IN OCT.
AS TIM MENTIONED EARLIER AS WELL WE HAVE A DEVICE LOAN PROGRAM.
THAT WE WILL BE ABLE TO ALLOW STUDENTS TO BORROW A DEVICE AND HOT SPOT IN THE EVENT THEY DO NOT HAVE ONE THAT WILL HELP THEM.
TO ENROLL IN ONLINE CLASSES AND HAVE THE TOOLS THEY NEED TO BE SUCCESSFUL.
THIS IS A JOE OR JOHN ROBERT SON QUESTION.
BASED ON WHERE WE ARE NOW, IS IT TRACKING WITH OUR BUDGET?
>> I WILL LET JOHN ANSWER THAT ONE.
I THINK ALL THIS IS WELL WITHIN OUR PLANNING PARAMETERS THAT WE ANTICIPATED AS WE PULL THIS TOGETHER.
>> SORRY I HAD TO UNMUTE IN TWO PLACES.
THIS IS WITHIN OUR BUDGET OF WHAT WE DID WHEN WE WENT BACK AND LOOKED AT THE BUDGET YOU APPROVED WE WERE LOOKING AT A DECREASE ACROSS THE BOARD.
[01:15:01]
SO WE FULLY EXPECT WE WILL BE IN LINE WITH WHAT WE BUDGETED EVEN WITH THESE DECREASES.OKAY I BELIEVE TRUSTEE JAMESON HAD HIS HAND UP.
IS THERE A WAY TO CATEGORIZE SOME OF THOSE CALLS LIKE A FRIENDLY ASK QUESTION SPOT ON OUR WEBSITE.
I THINK A THOUSAND CALLS A DAY I DO NOT KNOW HOW MANY PEOPLE YOU HAVE ANSWERING THEM YOU WILL NOT GET TO ALL OF THEM.
WE CAN SEE THAT BY THE NUMBER OF DROPPED CALLS.
THERE HAS TO BE A WAY TO GET THE INFORMATION THAT IS IN A LARGE PERCENTAGE OF THE TIME QUESTION THAT'S ARE BEING ASKED.
>> IT IS PRETTY COOL ACTUALLY.
>> SO WE USE THAT INFORMATION TO FEED THE CHAT BOX.
SO THERE ARE SOME PARTICULAR QUESTIONS THAT WE CONTINUE TO GET ON A REGULAR BASIS THEN THEY ARE PROGRAM INTO THE CHAT BOTT WE DO USE THE INFORMATION THAT WE GET IN THOSE QUESTIONS TO DO THAT WORK.
>> YOU HAVE TO UNDERSTAND THAT EACH YEAR, FALL WE TURNOVER HALF OF THE STUDENT POPULATION.
HALF OF OUR POPULATION COMES TO US IN THE FALL IS NOT AWARE OF OUR PRESENTENCE ON THE WEB.
THEY DO NOT KNOW A LOT OF SEARCHING ON THE WEB THEY WILL CALL THE FIRST NUMBER THEY SEE.
THAT IS AN IMMEDIATE RESPONSE.
AND WHETHER WE HAVE BEEN ABLE TO CAPTURE IN THE PAST WE WERE HERE ANSWERING THE CALL.
WHEN WE DO IT REMOTELY THERE IS A WHAT DR. MAY SEND.
SOME OF OUR SYSTEMS HANDING OFF TO A PERSON PHONE AND WE ARE EXPERIENCING A LOT MORE CALL IN THE EVENING THEN EVER BEFORE.
WE HAVE TO CONDITION OUR WORKFORCE TO ANSWER THEM IN THE EVENING.
THAT SEEMS TO BE THE TIME NOW WHERE MORE SO.
WE ARE SEEING MORE CALLS AFTER 6Â O'CLOCK AT NIGHT.
>> AND I THINK IT HAS TO DO I WANT TO REITERATE THE SCAFFOLD APPROACH.
WE HAVE FAQ FOR STUDENT A LOT OF INFORMATION OUT THEREIN ADDITION TO THE PHONE LINE AND IN ADDITION TO HOLDING TEAM MEETING AND VIRTUAL COLLABORATE SECTION.
IT IS NOT JUST ONE THING IT IS NOT JUST THE PHONE CALL.
PART OF THIS IS US TO REORIENT OUR STUDENT TO HOW WE ARE ENGAGING IN BUSINESS IN THE PANDEMIC.
IT IS MULTIPLE AFTER VIEWS WE ARE REALLY PULLING OUT EVERYTHING TO EVERYBODY IS THEM AND CAPTURE THEIR QUESTION AND ANSWER THEM.
>> I THINK ALSO IT IS IMPORTANT TO REMEMBER THIS IS REALLY THE FIRST TIME WE HAVE ROUTED ALL OUR NUMBERS TO ONE PHONE NUMBER.
BECAUSE WE NEVER DONE THINGS SEVEN DIFFERENT WAYS THIS HAS BEEN OUR FIRST TIME DOING THIS AS ONE.
THERE ARE A LOT OF LESSONS LEARNED AND TIM COULD TELL YOU A VARIETY OF THING OKAY NO WE NEED TO FIGURE THIS OUT OR DO THIS A LITTLE DIFFERENTLY.
BUT ALL THAT TO SAY IT HAS BEEN A LEARNING EXPERIENCE FOR ALL OF US.
AND I AM CERTAIN THAT WE WILL GET BETTER AT IT BUT I WANT TO MAKE SURE YOU UNDERSTOOD THIS IS OUR FIRST TIME DOING THIS AS ONE IN THE MIDDLE OF A PANDEMIC.
>> DO I NOT SEE ANYMORE HANDS UP FOR QUESTIONS.
THANK YOU SO MUCH FOR YOUR PRESENTATION.
OKAY SO THE NEXT ITEM ON THE AGENDA ARE THE COMMITTEE NOTE FROM THE AUGUSTÂ 4TH
[5.A. Committee Notes]
EDUCATION WORKFORCE COMMITTEE.[01:20:03]
SEEING NO COMMENTS.WE WILL GO AHEAD AND ADJOURN THE EDUCATION AND WORKFORCE COMMITTEE MEETING.
[7. Adjournment]
AND OFFICIAL TIME THE EDUCATION WORKFORCE HAS ADJOURNED.
* This transcript was compiled from uncorrected Closed Captioning.