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THIS OPEN MEETING OF THE BOARD OF TRUSTEES IS AUTHORIZED IN ACCORDANCE WITH TEXAS OVERNMENT CODE SECTION 551.001-551.146, VERIFICATION OF NOTICE OF MEETING AND AGENDA ARE ON FILE IN THE OFFICE OF THE CHANCELLOR ARE.
PER TEXAS GOVERNMENT CODE 553.1282, THIS MEETING IS BEING BROADCAST OVER THE INTERNET IN THE MANNER PRESCRIBED BY TEXAS GOVERNMENT CODE SECTION 551.128.
[1. Certification of Notice Posted for the Meeting]
CHANCELLOR, WOULD YOU CERTIFY?>> MADAM CHAIR, CERTIFY THAT THIS MEETING WAS POSTED ACCORDING TO TEXAS GOVERNMENT CODE.
[A. Eastfield College: Eight-week Schedule Update Presenters: Eddie Tealer, Mike Walker, Justin Lonon]
AND WE WILL BEGIN THIS MEETING WITH THE PRESENTATION ON -- [INAUDIBLE] COLLEGE EIGHT WEEK SCHEDULE UPDATE.WE HAVE DR. THIELER, MR. WALKER.
LAST YEAR, AS WE WERE TALKING ABOUT SOME DIFFERENT STUDENT SUCCESS MEASURES, WE REFERENCED A LITTLE BIT THAT EASTFIELD HAS BEGUN REALLY LOOKING AT OFFERING AN EIGHT WEEK SCHEDULE S AND WE MADE A COMMITMENT TO COME BACK TO BOARD WITH AN UPDATE AT THE APPROPRIATE TIME.
SO WITH THAT, DR. THIELER AND DR. WALKER ARE HERE.
MIKE SERVES AS THE EXECUTIVE VICE PRESIDENT AT EASTFIELD AND HAS BEEN INSTRUMENTAL IN THIS, AND DR. THIELER IN HIS TIME AT EASTFIELD HAS BEEN WORKING TO REFINE THIS SINCE THEY PUT IT IN PLACE.
SO WITH THAT, I'LL TURN IT OVER TO HIM TO PROVIDE THE BULK OF THE UPDATE ALONG WITH MIKE.
>> WE'RE VERY EXCITED TO PRESENT TO YOU OUR EIGHT WEEK SCHEDULE, AND WE'LL START OFF BY THE QUESTION OF WHY, WHY DID WE CONSIDER THE EIGHT WEEK SCHEDULE? WELL, BECAUSE IT'S TAKING OUR STUDENTS TOO LONG TO GRADUATE TO GET AN ASSOCIATE'S DEGREE, FOUR-PLUS YEARS.
THAT LSO INCREASES THE NUMBER OF CREDIT HOURS THEY HAVE AND INCREASES DEBT.
IT IMPACTS OUR RETENTION AND COMPLETION AT THE COLLEGE AS A NEGATIVE FACTOR AND PERFORMANCE IN THE SUCCESS POINTS PER FTE ARE LOWER THAN EXPECTED.
SO WHAT DID EASTFIELD COLLEGE DO? THEY BEGAN TO DO RESEARCH IN 2016.
THEY LOOKED AT THREE COMMUNITY COLLEGES THAT WERE ALREADY MOVING, MAKING GREAT ROGRESS N THE EIGHT WEEK SCHEDULE.
FINISH -- THEY DID TWO VISITS, AS YOU CAN SEE HERE, TO AMARILLO COLLEGE AND ODESSA KENNELING COLLEGE AND AUSTIN COMMUNITY COLLEGE.
WHAT WAS EALLY IMPORTANT HERE WITH THESE COLLEGES WERE ALSO GETTING AWARDS.
THEY GOT THE ASPEN AWARD, THEY GOT ALSO THE ACHIEVING THE DREAM AWARD, TEXAS HIGHER EDUCATION COORDINATING BOARD ALSO RECOGNIZED THEM AS A RISING STAR AWARD.
SO THEY ALSO HAD CREATED A PATHWAY OF BEST PRACTICES AND LESSONS LEARNED FOR OTHER COLLEGES TO COME ABOARD AND COLLABORATE.
SO WHAT DID WE LEARN IN ADDITION TO THE EIGHT WEEK SCHEDULE? WE LEARNED THAT THESE COLLEGES ALL PARTICIPATED IN ACHIEVING THE DREAM.
AND NOT ONLY THAT, THEY REALLY TOOK A DEEP DIVE INTO DATA, MEASURING DATA, HOW DID DATA IMPACT THE COLLEGE.
ALL THE WAY FROM THE KPI, ALL THE DIFFERENT DIVISIONS EXPECT COLLEGE WERE LOOKING AT THE SAME DATA POINTS.
SO THEY KNEW WHERE THEY NEEDED TO MAKE IMPROVEMENT.
THEY ALSO LOOKED AT WRAP-AROUND SERVICES MAKING CONTACT WITH STUDENTS, HIGHER CONNECTIVITY AND SOME OF THE EXAMPLES THAT THEY USED WERE THAT THE FACULTY ACTUALLY KNEW THE STUDENT'S NAME THE FIRST DAY OF CLASS.
IN ADDITION TO THAT, FACULTY WORKED WITH STUDENTS THROUGHOUT THE SEMESTER TO GIVE MEASURING POINTS; HOW WELL ARE THEY DOING, WHETHER HEY NEED TO MPROVE SO THAT THEY'RE NOT DISAPPOINTED AT THE END OF THE SEMESTER.
LOOKING AT THE EIGHT WEEK WINDOW ALSO GAVE US A BETTER ADVANTAGE OF KNOWING WHEN A STUDENT HAVING MORE CHALLENGES THAN OVER THE 16-WEEK WINDOW.
SO A TIGHTER TIME FRAME THAT WE CAN RESPOND AND REACT TO A LOT BETTER, INCREASING STUDENT SUCCESS.
AND THAT HAS BEEN VERY BENEFICIAL EVEN HERE AT EASTFIELD, SO WE'RE GOING TO TALK ABOUT THAT IN SOME OF THE DATA.
AS SOMEONE WHO IS TAKING COURSES IN AN 8-WEEK FORMAT --
>> IT CAN BE VERY CHALLENGING.
I'M CURIOUS IF Y'ALL HAVE DONE ANYTHING TO GET FORMALIZED INPUT FROM STUDENTS?
>> YES, WE HAVE, AND WE HAVE SOME DATA POINTS WE'RE GOING TO SHARE WITH YOU, PARTICULARLY OUR LIBRARY SERVICES AND HOW THAT WORKED.
WE HAVE THAT IN THE PRESENTATION, SO WE'LL SHOW THAT INFORMATION.
AND THE WONDERFUL THING ABOUT THIS IS WE'RE CONTINUING TO GET DATA FROM THE STUDENTS.
AND SO WE'RE GOING TO FOCUS ON THAT AS WE TALK ABOUT OUR RELATIONSHIP WITH ACHIEVING THE DREAM AND HOW THAT'S GOING --
>> AND IS EASTFIELD MOVING TO A,
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TOTALLY TO 8-WEEK SCHEDULE COURSES OR A COMBINATION?>> AND WE ALSO WILL TALK ABOUT THAT IN GREAT DETAIL FOR YOU ALSO.
>> WHILE NOT 100%, BUT WE'RE GOING TO MAKE SIGNIFICANT PROGRESS IN THAT DIRECTION.
>> SO THERE WAS A LANNING TEAM WITHIN HE COLLEGE, TWO COMMITTEES, SCHEDULE CREATION COMMITTEE AND ALSO A SECOND COMMITTEE THAT IDENTIFIED ISSUES AS THEY WENT THROUGH TRANSITIONING FROM THE 16-WEEK TO THE 8-WEEK.
AND WE IMPLEMENTED THE 8-WEEK SCHEDULE IN FALL OF 2018.
>> WHAT WERE SOME OF THE IDENTIFYING --
>> WELL, C. WALKER ACTUALLY CHAIRED -- DR. WALKER ACTUALLY CHAIRED ONE OF THE COMMITTEES.
>> THERE WERE A LOT OF CHALLENGES BECAUSE WHEN YOU MOVE TO AN 8-WEEK SCHEDULE, IT CHANGES THE WHOLE RHYTHM OF THE COLLEGE.
STUDENT SERVICES HAVE QUESTIONS, THE KINDS OF THINGS THAT YOU WOULD OFFER NORMALLY JUST ONCE IN 16 WEEKS, NOW DO YOU OFFER IT TWICE.
HOW TO YOU DEAL WITH FACULTY CONTRACTS, FACULTY LOAD.
CAN THEY TEACH ALL THEIR CLASSES IN THE FIRST 8.
PEDAGOGICALLY YOU HAVE TO DO MORE THAN JUST TAKE 16 WEEKS OF CONTENT AND CUT IT DOWN TO 8.
THERE'S A LOT OF PEDAGOGICAL ISSUES THAT HAVE TO BE ADDRESSED.
IT'S STUDENT SERVICES, IT'S THE EDUCATION PIECE, IT'S EVERYBODY ON THE COLLEGE IS AFFECTED.
YOU HAVE TWO ENROLLMENT PERIODS, TWO DIFFERENT ADMISSIONS PERIODS.
AND AS YOU MENTIONED, THE LIVES OF THE STUDENTS, IT'S DIFFERENT.
THEY HAVE TO READJUST THEIR SCHEDULES ACCORDING TO THAT BECAUSE THE TIMES CHANGE BECAUSE OF THE SCHEDULE.
>> I DON'T KNOW IF YOU WENT INTO ANY OF THE IDENTIFIED ISSUES FURTHER IN THIS POWERPOINT? BUT IF YOU DIDN'T, MAYBE -- BECAUSE I DON'T KNOW HOW MANY OF THE OTHER COLLEGES OR CAMPUSES ARE THINKING ABOUT DOING THAT, BUT MAYBE THE BOARD COULD BE INFORMED AT OME FUTURE POINT OF WHAT SOME OF THOSE ISSUES ARE AND HOW THEY WERE RESOLVED.
>> WHAT IS CONSIDERED A FULL LOAD WHEN YOU'RE TAKING AN 8-WEEK COURSE?
>> TWO COURSES THE FIRST 8 WEEKS AND TWO COURSES THE SECOND 8 WEEKS.
>> BUT YOU CAN'T TAKE A 16-WEEK COURSE AND TWO 8ING-WEEK COURSES AT THE SAME TIME?
>> YOU CAN -- [LAUGHTER] WE STRONGLY ADVISE AGAINST THAT.
>> YEAH, YOU'VE GOT TO LEARN HOW TO RUN.
>> SO WE WANT TO LOOK AT THESE DATA.
OF COURSE ENROLLMENT COMPARISON, AND THIS IS REALLY FOCUSING ON THE COURSE LENGTH.
AND WE'RE OOKING FROM SPRING 2018 TO SPRING 2019.
WE'RE COMPARING APPLES TO APPLES.
FOR THE 16-WEEK COURSE FOR 2018, WE'RE AT 54%.
AND FOR SPRING 2019 WE'RE AT 21%.
SO YOU'LL SEE A DECREASE OF 33%.
BUT WHAT YOU'LL SEE IS AN INCREASE IN THE 8-WEEK SCHEDULE FROM 25% TO 68%.
AND WHEN I DEFINE OTHER, IT'S THOSE COURSES THAT ARE NOT 8 WEEK OR 16 WEEK, AND THESE COURSES ARE OUR CTE COURSES THAT ARE IN A 5-WEEK BLOCK SCHEDULE FOR THE MOST PART.
SO THESE ARE COURSES THAT THAT WE DEAL WITH OUR INDUSTRY PARTNERS ON SUCH AS TOYOTA, A HONDA PAC.
SO WE SCHEDULE THOSE COURSES ACCORDINGLY.
YOU'LL SEE A LITTLE BIT OF A DIP FROM THE OTHER CATEGORY FROM 21% TO 11%.
BUT THAT'S MAINLY BECAUSE WE HAD OTHER COURSES, SOME THERE WERE 9-WEEK, 11-WEEK.
SO WE COLLAPSED ALL OF THOSE INTO AN 8-WEEK SCHEDULE.
SO WE ALSO WANT TO SEE, MOVING TO THE SCHEDULE, ARE STUDENTS GOING TO ENROLL IN MORE CREDIT HOURS.
AND SO WE HAVE THE DATA LAID OUT HERE TO SHOW SOME OF THAT.
FOR SPRING 2018 STUDENTS END ROLLED IN 9.1 -- ENROLLED IN 9.1 CREDIT HOURS AND SPRING 2019, 9.5.
SO THAT'S A REALLY INTERESTING, POSITIVE STATISTIC THAT IT'S AN INCREASE OF 4%.
SO, IN FACT, STUDENTS DID ENROLL IN MORE COURSES.
BUT ALSO DID THEY COMPLETE THESE COURSES THAT ARE MORE RIGOROUS? AND SO WE ALSO SEE THE DATA POINTS FROM 6.8 TO 7.1 WHICH IS ALSO A 4% INCREASE.
>> SO WHAT DOES 9.5 MEAN? THREE COURSES PLUS WHAT?
>> WELL, THAT'S GOING TO THE WORK THAT WAY BECAUSE SOME COURSES ARE 4-HOUR COURSE, SOME 3 --
AND THIS IS AN AVERAGE OVER THIS TIME.
>> THIS GETS SKEWED BECAUSE SOME WILL HAVE 18 HOURS, AND OTHERS WILL HAVE 3.
>> 3, SO IT KIND OF SKEWS -- BUT THE IMPORTANT THING IS WE'RE SEEING THE DATA KIND OF MOVEN ON THE POSITIVE SIDE WHERE THEY ARE ENROLLED IN MORE AND COMPLETING MORE.
SO WE ALSO HAVE ININTERESTED IN THE DROP RATE, AND FOR SPRING 2019 FOR THE 6-WEEK WE SEE 11% DROP RATE.
AND THEN FOR 8-WEEK WE SEE A 9% DROP RATE.
BUT I WANT TO STRESS HERE, YOU REMEMBER ON THE FIRST SLIDE WE MOVED FROM 25% TO 68%.
SO THAT IS 43% OF THOSE STUDENTS TAKING MORE 8-WEEK COURSES THAT DID NOT, YOU KNOW, ON AVERAGE DID NOT DROP.
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ANOTHER STATISTIC HERE WHICH IS THE STUDENT SUCCESS RATE WHICH IS DEFINED AS STUDENTS THAT COMPLETE A COURSE WITH AN A, A B OR A C OF FOR 16-WEEK, YOU'LL SEE 69%.BUT ALSO FOR 8-WEEK, YOU'LL ALSO SEE THAT THE STUDENTS HAD A SUCCESS RATE OF 69%.
SO ALL THOSE STUDENTS THAT AMERICANED OVER TO MORE RIGOROUS -- MERGED OVER TO MORE RIGOROUS COURSE IN AN -WEEK MODEL ACTUALLY MAINTAINED THE SUCCESS RATE.
>> BUT THEY WERE TAKING MORE HOURS, SO ESSENTIALLY MORE STUDENTS --
>> IT'D BE HELPFUL TO KNOW NOT JUST PERCENTAGES, BUT NUMBERS TOO.
THAT'S EASIER TO COMPARE SINCE YOU'RE SHIFTING FROM -- [INAUDIBLE]
>> AND ALSO FOR FUTURE PRESENTATIONS IF YOU COULD DEFINE NOT EASTFIELD, BUT COLLEGES AS A WHOLE, WHAT THE SUCCESS RATE MEANS, COMPLETION RATE, ETC.
>> SO NOT ONLY WAS IT THE 8-WEEK MODEL, THE COURSE SCHEDULE, ALSO THERE ARE SOME OTHER CRIBBING FACTORS THAT WE -- CONTRIBUTING FACTORS THAT WE WANT TO LOOK AT.
TUTORING SERVICES, WHEN WE LOOK AT THE COMMONS AREA, THIS IS OUR LIBRARY SERVICES.
WE SAW AN INCREASE FROM 2017 TO 2018 OF 30%.
SO WE TOOK A DEEPER DIVE IN THE DATA, AND WE SAW THAT THESE STUDENTS ARE USING TUTORING SERVICES MORE.
BUT ALSO THEY WORK WITH THE TUTORS MORE ON AN AVERAGE OF 20%.
WE ALSO LEARNED THAT E STARTED EARLIER WITH THE 8-WEEK MODEL.
WE STARTED DAY ONE OFFERING TUTORING SERVICES.
WITH THE 16-WEEK, WE STARTED AS MUCH AS A WEEK ATER.
SO THIS WAS REALLY IMPORTANT THAT WE KNEW THAT WE WERE ON THE RIGHT PATH WITH THE TUTORS.
WE ALSO INCREASED THE NUMBER OF TUTORS, AND WE XPANDED THE HOURS.
MATTER OF FACT, WE TOLD OUR TUTORS IF YOU'RE WORKING WITH A STUDENT AND SOME OF THESE TUTORS ARE PART TIME, WE WANTED THEM TO COMPLETE THOSE SERVICES WITH OUR STUDENTS SO WE WOULD PAY HEM OVERTIME.
WE WANTED THEM TO REALLY FOCUS ON THE STUDENTS' NEEDS.
WE ALSO EXPANDED OUR SERVICES ON FRIDAYS AND SATURDAYS BECAUSE THIS IS WHEN WE FOUND THAT THE STUDENTS REALLY COULD TAKE ADVANTAGE OF THESE SERVICES.
>> NOW, WHEN DID YOU COME ON AS PRESIDENT?
>> ALMOST A YEAR -- [LAUGHTER] ONE YEAR.
>> NO, I'M CURIOUS, I'M NOT BEING FACETIOUS ON THAT.
I'M CURIOUS BECAUSE IN TERMS OF EXPANDED HOURS, INCREASED NUMBER OF TUTORS, WAS THAT YOUR BUDGET THAT YOU BUILT OR C. CON'S?
>> WE HAD TO APPROVE THOSE HOURS TO BE EXPANDED, AND SO IT WAS A COMBINATION.
BUT I ACTUALLY HAD SOME -- THE BUDGET WAS APPROVED IN SEPTEMBER.
BUT THESE SERVICES, YOU KNOW, SOMEONE HAD TO MAKE THOSE --
>> I WAS JUST CURIOUS IF BECAUSE OF YOUR EXPERIENCE AS A VPPS --
>> -- YOU WERE ABLE TO LOOK AT THE BUDGET AND FIND WHERE YOU COULD GET MONIES TO EXPAND THE HOURS AND INCREASE THE NUMBER -- [INAUDIBLE]
>> IS AND WE'VE DONE THAT, AND WE'VE ALSO DONE THAT THIS YEAR WHERE WE INCREASE OUR TUTORING SERVICES BUDGET BY $28,000.
>> DO YOU ATTRIBUTE ANY OF THAT TO YOUR EXPERIENCE AS A --
>> I HAPPEN TO KNOW HOW TO DIG INTO THE DATA AND UNDERSTAND -- [LAUGHTER]
>> I THINK MIKE AND THE OTHER VPS WOULD SAY -- [LAUGHTER]
>> SO, AND THEN WE EMBEDDED TUTORS IN THESE COURSES ALSO.
WITH THESE STUDENTS THAT ARE ON THE 8 SCHEDULE, DO Y'ALL HAVE THE FIRST-YEAR EXPERIENCE FOR THEM?
THAT FIRST WEEK EXPERIENCE IS THE SAME WHETHER YOU'RE IN AN 8-WEEK OR 6.
ESPECIALLY FOR THOSE THAT ARE IN THE 8-WEEK SCHEDULE, DO YOU KIND OF GIVE THEM A HEADS UP, THIS IS HOW IT'S GOING TO BE, IT'S GOING TO BE --
>> IN OTHER WORDS, YOU PREPARE THEM FOR WHAT'S TO COME?
AND THAT'S IN THE NEXT SLIDE WHERE WE -- WELL, ACTUALLY, T'S IN THE NEXT COUPLE OF SLIDESFUL WE'LL TALK ABOUT OUR CASE MANAGEMENT --
>> HOW DARE YOU, I'VE ALREADY ANTICIPATED -- [LAUGHTER]
>> BUT WE DO WANT TO TALK ABOUT A LITTLE BIT ABOUT OUR RECOGNITION FROM A THE TEXAS HIGHER EDUCATION COORDINATING BOARD IN WHICH DR. WALKER AND DR. CHANDLER WERE ABLE TO GO DOWN TO AUSTIN AND REALLY TALK ABOUT OUR BEST PRACTICES.
AND THIS AWARD WAS FOR FOUR COLLEGES IN TEXAS THAT ACTUALLY HAD THE HIGHEST LEVEL OF IMPROVEMENT AND KEY OUTCOMES.
YOU'LL SEE THESE FOUR CATEGORIES WHICH WE WERE THE ONLY COLLEGE OF THE FOUR THAT HAD IMPROVEMENT IN ALL FOUR CATEGORIES.
>> AND WE'LL BE COMING BACK TO THE BOARD AND SHARING THE ENTIRE IMPACT BECAUSE, FRANKLY, IT WAS SUCH A DRAMATIC IMPROVEMENT, I COULDN'T BELIEVE IT WAS CORRECT AT FIRST.
[LAUGHTER] GREAT LESSONS IN THERE FOR ALL OF US THAT, IN FACT, E DO
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CONTROL A LOT WHAT HAPPENS TO STUDENT EXPERIENCE.>> AND SO THE OTHER COLLEGES WERE LEE COLLEGE, COLLEGE ON THE MAINLAND AND TEXAS SOUTH MOST COLLEGE, WERE THE OTHER ONES.
BUT I WANT TO TALK MORE IN DETAIL.
WHEN WE LOOK AT AFRICAN-AMERICAN COMPLETION IMPROVEMENT, THIS WAS 14%.
ECONOMICALLY DISADVANTAGED INCREASE IN IMPROVEMENT WAS 37%.
HISPANIC COMPLETION IMPROVEMENT WAS 58%.
AND THREE-YEAR GRADUATION RATE IMPROVEMENT WAS 35%.
>> IN ADDITION TO THAT, WE HAVE STUDENT SUCCESS UTCOME INCREASES, COMPLETION F 15 CREDIT HOURS, 30% INCREASE.
AND CRITICAL FIELD OF GRADUATES, 25%.
WE ALREADY KIND OF TALKED ABOUT THE EXPANDED TUTOR, AND I'D LIKE TO NOW TALK ABOUT YOUR EARLIER QUESTION, STUDENT ADVISING THE CASE MANAGEMENT MODEL.
WE'VE BEEN WAY MORE INTENTIONAL IN REALLY MAKING OUR STUDENTS BE BETTER EQUIPPED IN THESE COURSES.
AND WE HAVE GIVEN THEM GREATER SUPPORT WITH WRAP-AROUND SERVICES, AND WE ARE TRYING TO STAY WITH THESE STUDENTS OVER A LONGER PERIOD OF TIME.
IN FACT, THROUGH GRADUATION, IF THAT'S POSSIBLE.
AND WE'RE WORKING WITH OUR ADVISERS AS A COHORT MODEL WHERE IF THAT PARTICULAR ADVISOR CAN'T BE WITH THAT STUDENT AT LEAST AS A RELATIONSHIP OF THOSE ADVISERS THAT CAN UNDERSTAND THAT TUDENT AND HELP THEM ON THE PATHWAY WHICH LEADS US TO GUIDED PATHWAYS.
THESE NUMBER OF STUDENT SUCCESS INCREASES LOOK A LOT BETTER THAN THE 69% WITH THE 8-WEEK COURSE LOAD COMPARISONS.
SO OUR OTHER VARIABLES ARE IN EFFECT HERE AS WELL BESIDES JUST THE 8-WEEK MODEL?
AND THAT'S SOME OF THESE THINGS THAT WE'RE TALKING ABOUT THE TUTORING SERVICES, SOME OF THE CASE MANAGEMENT --
>> THOSE WERE BROUGHT IN BECAUSE OF THE 8-WEEK --
THE ITEMS ON THE PREVIOUS PAGE, THE AFRICAN-AMERICAN, DISADVANTAGED COMPLETION, THAT'S NOT DIRECTLY IN THE SUCCESS POINTS.
THIS ONE, WHEN WE GET COMPLETION OF 15 CREDITS, IS.
AND SO WHAT YOU SAW AT EASTFIELD WAS FOR THE UPCOMING YEAR A VERY DRAMATIC INCREASE IN THE NUMBER OF SUCCESS POINTS THAT THEY EARNED OR COMPLETION OF 15 HOURS, GRADUATION AWARDS, CRITICAL FIELDS, THESE OTHER --
>> AND WE'LL GO INTO DETAIL OF THAT AT AN UPCOMING WORK SESSION.
>> KIND OF DRILL INTO THE DATA.
>> WE'LL FOCUS ON THOSE AREAS.
BUT IT GETS, TO CHAIR FLORES, THE CHARTS THAT YOU SHOWED AT CONFERENCE TODAY IS WHAT CAUSED SOME OF THAT MOVEMENT ON THE AVERAGE, WAS WHAT WAS GOING ON RIGHT HERE.
>> SO GUIDED PATHWAYS, WE WANT TO MAKE SURE THAT WE TWIEB THE STUDENT -- DEFINE THE STUDENT'S PATH, AND WE REALLY LIKE THIS MODEL BECAUSE IT FEEDS RIGHT INTO THE CASE MANAGEMENT MODEL.
AND WE WANT TO MAKE SURE WE'RE NOT ONLY DEFINING THE PATHWAY, BUT WE'RE ACTUALLY KEEPING THE STUDENT ON THE PATHWAY AND ENSURING THAT THEY'RE LEARNING.
SO WE LSO TOOK A LOOK AND REVIEWED OUR STACKABLE CERTIFICATES.
THESE CERTIFICATES CAN, IN SOME INSTANCES, LEAD TO AN ASSOCIATE'S DEGREE.
WE ALSO IDENTIFIED THOSE CERTIFICATES -- THOSE STUDENTS THAT ALREADY MET THOSE REQUIREMENTS AND AWARDED THOSE ACCORDINGLY.
>> WHAT YOU JUST DISCUSSED, IDENTIFIED CERTIFICATE-ELIGIBLE STUDENTS.
IN OTHER WORDS, YOU DIDN'T WAIT FOR THE STUDENTS TO SAY I'M ON THIS PATH FOR THIS CERTIFICATE, YOU WERE PROACTIVE --
>> WE WERE PROACTIVE, AND THOSE STUDENTS THAT MET THOSE REQUIREMENTS, WE AWARDED THOSE TO THOSE STUDENTS.
>> SO IN SUMMARY, OUR STUDENT SUCCESS IMPROVEMENTS TIE TO MANY DIFFERENT FACTORS AS LISTED HERE, THE 8-WEEK SCHEDULE, THE TUTORING SERVICES, ADVISING AND SOME OF THE CTE.
>> SO IN TERMS OF ADVISING AS BEING ONE OF THE IMPROVEMENTS TIED TO STUDENT SUCCESS, DID YOU HIRE MORE ADVISERS? IN OTHER WORDS, WHAT'S YOUR ADVISER TO STUDENT RATIO?
>> WELL, IT'S QUITE -- [LAUGHTER]
>> WE DID HIRE MORE, BUT THE BIGGER CHANGE WAS THE WAY IN WHICH THEY WERE GIVEN CASES, A LOAD OF STUDENTS TO TAY WITH OVER THE FIRST YEAR, SECOND-YEAR PERIOD OF TIME.
AND IT'S REALLY A CHANGE IN A MODEL MORE THAN --
>> NOT NECESSARILY THE RATIO OF --
>> YES, MA'AM, THAT'S CORRECT.
WE DID TRY TO ADD SOME MORE AS BEST WE COULD, BUT IT'S HARD.
>> AND WE'VE BEEN VERY INTENTIONAL THIS YEAR IN MY LEADERSHIP IN LOOKING AT FACULTY, AND NOT ONLY THAT, BUT ADVISING.
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BUDGET, AND WE REALLY LOOKED INTO THOSE THINGS THAT DID NOT WORK AND THOSE THINGS THAT NEEDED TO WORK, AND WE REPURPOSED OR REALLOCATED FUNS TO REALLY SUPPORT SOME OF THOSE NEEDS.AND WE HOPE -- AND THIS NEXT YEAR WE'LL SEE SOME OF THAT DATA TO SEE IF THAT ACTUALLY PAID OFF FOR US.
SO OUR NEXT STEPS ARE WE WANT TO CONTINUE TO ANALYZE THE DATA.
WE KNOW THAT THOSE COLLEGES THAT HAVE BEEN VERY SUCCESSFUL ARE PART OF ACHIEVING THE DREAM, SO WE JOINED ACHIEVING THE DREAM, AND WE HAVE A THREE-YEAR COMMITMENT.
THIS IS OUR PLANNING YEAR WITH THEM.
WE HAVE A DATA COACH, AND WE THINK THAT THAT'S REALLY IMPORTANT BECAUSE ACHIEVING THE DREAM IS ASSOCIATED WITH 77 COLLEGES OVER 44 STATES SO THAT'S A LOT OF DATABASES THAT WE CAN LOOK AT TO SEE WHERE LESSONS LEARNED ARE AND ALSO BEST PRACTICES.
SO WE'RE REALLY EXCITED ABOUT THIS RELATIONSHIP WITH THEM.
WE ALSO WANT TO BECOME A DATA-INFORMED INSTITUTION.
SO WHAT THAT REALLY MEANS IS WE WANT TO REALLY FOCUS ON DAY ETA.
WE WANT EVERYONE IN THE -- ON DATA.
WE WANT EVERYONE IN THE COLLEGE THAT MAKE ECISIONS TO UNDERSTAND WHAT THE DATA POINTS ARE.
SO WE WANT O REPURPOSE OUR KPIS, OUR KEY PERFORMANCE INDICATORS, ACROSS THE COLLEGE SO WE CAN HAVE A SCORECARD BECAUSE THAT ACTUALLY RELATES TO OUR STUDENT SUCCESS, WHICH IS OUR PURPOSE FOR BEING THIS AT EASTFIELD.
>> CAN DO YOU PLAN THAT TO BE AN INTERACTIVE DASHBOARD SO YOU CAN ADD TO --
CHANGES, WE LEARN MORE ABOUT THE DATA, IT CAN BE MORE FLUID.
BUT WE ALSO HAVE TO MAKE SURE WE ARE INTENTIONAL IN DEFINING THAT DATA AND COMMUNICATING THAT ACROSS THE COLLEGE SO THAT WE ALL KIND OF KNOW THAT WE'RE WORKING TOWARD THE SAME GOAL.
AND THAT REALLY IS TRULY STUDENT SUCCESS.
WHEN WE'RE AT ACHIEVING THE DREAM KICKOFF, ONE OF THE INTERESTING THINGS ABOUT THE PRESIDENT'S ROUND TABLE WAS DEFINING WHAT DOES STUDENT THE SUCCESS REALLY MEAN.
AND IT'S A WHOLE, YOU KNOW, DIFFERENT SET OF DEFINITIONS TO DIFFERENT INSTITUTIONS, BUT WE'RE GOING TO REALLY WORK HARD TO -- WE'VE ALSO ADDED THE STUDENT VOICE ROUND OUR LEADERSHIP TABLEFUL WE HAVE OUR SGA STUDENT THAT IS PART OF OUR LEADERSHIP GROUP, SO WE WANT TO MAKE SURE THAT THE MESSAGE WE'RE SENDING GOES, YOU KNOW, THROUGH ALL POCKETS OF THE COLLEGE.
AND SO WE WANT TO EMBED THE 8-WEEK SCHEDULE WITHIN THE GUIDED PATHWAYS, PROFESSIONAL DEVELOPMENT.
S THAT IS SOMETHING THAT I FELT STRONGLY WITH THE LEADERSHIP TEAM WE REALLY DID A LOT OF HARD RESEARCH AND THINKING AROUND THIS.
WE KNOW THAT AM AMARILLO COLLEGS WELL AS ODESSA HIRED WHAT THEY CALL A DEAN OF TEACHING AND LEARNING, SO WE WILL BE PROPOSING TO THE BOARD THAT WE HAVE A DEAN FACULTY DEVELOPMENT THAT FOCUSES REALLY ON PROFESSIONAL DEVELOPMENT.
AND THAT'S REALLY HELPING US -- HELP THEM MOVE FROM A 16-WEEK SCHEDULE TO AN 8-WEEK SCHEDULE.
SO WHAT WE'VE DONE AS A COLLEGE I'LL SHARE, WE HAVE PUT $500,000 ASIDE JUST FOR THIS.
WE FEEL SO STRONGLY ABOUT THIS.
AND THAT'S NOT THE ONLY, YOU KNOW, PROFESSIONAL DEVELOPMENT WE'RE DOING.
WE'RE ALSO LOOKING AT STUDENT SERVICES.
WE'LL BE SENDING A WHOLE GROUP OF STUDENT SERVICES EMPLOYEES TO ACHIEVING THE DREAM IN OCTOBER.
SO WE'VE GOT FACULTY THAT WE'VE ALREADY SENT TO ACHIEVING THE DREAM.
THEY CAME BACK REALLY INSPIRED AND EXCITED, SO WE'RE THRILLED ABOUT THAT.
SO WE THINK THAT WE'RE MAKING PROGRESS.
WE KNOW THAT THE PATH IS REALLY SLOW MOVING, BUT WE'VE GOT O COME TOGETHER AND BE A COHESIVE TEAM.
SO IT IS TAKING SOME TIME, BUT WE THINK WITH THE LEADERSHIP TEAM AND HE DATA COACH THAT WE'RE REALLY GOING TO MAKE SOME PROGRESS.
>> IN TERMS OF THE DATA COACH, IS IT SOMEONE THAT'S EXTERNAL TO EASTFIELD? DO YOU HAVE ANY PLANS FOR SOMEONE INTERNAL TO KIND OF LEARN DATA COACHING? [LAUGHTER]
>> WELL, WE HAVE THE PRIVILEGE OF HAVING A VERY STRONG -- DR. KIM CHANDLER.
SHE IS OUR VICE PRESIDENT OVER PLANNING AND DEVELOPMENT IN IE AND IR, AND SHE REALLY CAN DIG INTO THE DATA.
AND WHAT'S WONDERFUL IS THIS YEAR FOR OUR FACULTY RETURN WEEK, WE DID THE IRST-EVER FACULTY DATA SUMMIT.
SO WE REALLY WORKED WITH THE FACULTY ON THE DATA TO KIND OF LAY THE GROUNDWORK, IS AND SO SHE'S DOING A REALLY GOOD JOB.
MATTER OF FACT, TODAY SHE AND HER TEAM ARE OUT AT A DATA SUMMIT LEARNING MORE ABOUT HOW TO, YOU KNOW, DIG INTO HE DATA.
>> INCE YOU HAVE HER, WHY DO WE NEED TO BRING THIS UP?
>> WELL, AND THAT'S A GREAT QUESTION BECAUSE WE DON'T WANT TO ONLY LOOK AT HE DATA ONE WAY, WE WANT TO BE ABLE TO LOOK AT THE DATA FROM ALL SIDES.
AND SO BY HAVING THIS DATA COACH, SHE'S ACTUALLY GOT KNOWLEDGE FROM MANY DIFFERENT COLLEGES THAT SHE'S WORKING WITH.
FINISH -- SO MAYBE THERE ARE SOME LESSONS LEARNED OR MAYBE
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SOME THINGS WE'RE DOING THAT SHE CAN SHARE THAT WE'RE NOT DOING SO GOOD THAT WE CAN LEARN FROM HER.AND THEY ACTUALLY COME WITH WHEN WE JOINED ACHIEVING THE DREAM, WE ACTUALLY GET A DATA COACH AND A LEADERSHIP COACH AS PART OF THE CONTRACT.
>> WE'RE VERY FORTUNATE TO HAVE THE DOLLARS.
>> ANOTHER COLLEGE MAY NOT HAVE THE DOLLARS.
THEY LEARNED TO BUCKLE THEIR BELT --
>> YOU PROBABLY NEED THAT PERSON, WITH BUT YOU'VE GOT TO BE CAREFUL HOW MANY DOLLARS YOU'RE SPENDING TOO.
AND WE JUST, WE FEEL STRONGLY THAT IF WE REALLY UNDERSTAND THE DATA AND WE'RE REALLY, TRULY LOOKING AT STUDENT SUCCESS, THAT AS WE MEASURE THE DATA WE SHOULD SEE THE BENEFIT OF THAT RELATIONSHIP.
AND IF THAT'S NOT THE CASE OVER THE NEXT YEAR OR TWO YEARS, WE RETHINK THAT PRIORITY SO THAT WE'RE NOT JUST THROWING BAD MONEY AFTER SOMETHING THAT'S NOT REALLY MEN FIT OUR STUDENTS.
SO WE WANT TO MOVE TOWARD AN 80% GOAL --
>> AND THAT'S THE 8-WEEK SCHEDULE.
WE KNOW THAT ODESSA AND AMARILLO, THOSE INSTITUTIONS ARE AT ABOUT 85-95%.
WE WILL NOT BE AT 100% JUST BECAUSE IN THE MAKEUP OF SOME OF THE COURSES THAT SOME OF THE STUDENTS JUST, YOU KNOW, ARE NOT EQUIPPED TO DEAL WITH THAT MODEL.
BUT WE ALSO DON'T WANT TO BACK AWAY FROM OFFERING TWO PHASES, AN 8-WEEK MODEL AND ALSO A 16-WEEK SCHEDULE FOR THOSE STUDENTS THAT ARE EQUIPPED TOED HANDLE THE 8-WEEK AND THEN THOSE STUDENTS THAT ARE EQUIPPED TO HANDLE THE 6-WEEK.
AND THAT KIND OF GOES BACK TO CASE MANAGEMENT OF UNDERSTANDING WHAT THESE STUDENTS HAVE IN THEIR INVENTORY WHEN THEY COME TO US BY TALKING --
>> WHEN DO YOU WANT TO REACH THAT 80% GOAL?
>> WE WOULD SAY OVER THE NEXT YEAR, YEAR AND A HALF AS WE LOOK AT THE DATA.
BECAUSE WE'RE HAVING MORE DATA TO LOOK AT, WE'RE MORE STRATEGIC IN TERMS OF WHICH CLASSES SHOULD NOT BE INCLUDED.
SO IT'S A FLUID NUMBER OUT THERE, BUT CERTAINLY BY THE FALL OF 2020.
>> SO OUR GOAL IS REALLY TO, YOU KNOW, COLLABORATE THIS TO OUR DCCCD SISTER COLLEGES AND JUST SHARE SOME OF OUR LESSONS LEARNED AND ALSO SOME OF OUR BEST PRACTICES.
THANK YOU FOR A VERY INFORMATIVE PRESENTATION.
>> CONGRATULATIONS ON ALL THE SUCCESS AT EASTFIELD.
[B. Sector Update - Cybersecurity Presenters: Mark Hays, Justin Lonon]
OUR NEXT PRESENTATION WILL BE ON CYBERSECURITY.
>> SO AT A COUPLE RECENT COMMITTEE MEETINGS, WE PROVIDED AN UPDATE WITHIN THE BUSINESS SECTOR AND ALSO A LITTLE BIT WITHIN THE I.T. SECTOR.
AND ONE OF THE HOTTEST AREAS IS CYBERSECURITY.
SO MARK HAYES AND HIS TEAM HAVE BEEN LOOKING AT THE DEMAND IS AND IMPACT IN CYBERSECURITY.
AND SO I ALWAYS WANT TO PROVIDE AN UPDATE ON KIND OF WHAT'S HAPPENING IN THAT SECTOR.
CLEARLY, WE READ A LOT ABOUT CYBERSECURITY, WE HEAR ABOUT IT IN THE NEWS, THE NUMBER OF DATA BREACHES THAT CCUR --
>> WE KNOW IT WAS WILMER, BUT WE DON'T KNOW TOO MANY OF THE OTHERS.
>> AND WE TALKED BEFORE THROUGH OUR RISK MANAGEMENT TEAM, THE NUMBERS OF ATTEMPTS PER DAY -- YEAH, I'M UP HERE DANCING, IT'S FINE.
THE ATTEMPTS PER DAY THAT INSTITUTIONS LIKE OURS THAT THERE ARE TTEMPTED DATA BREACHES, AND SO IT'S SOMETHING THAT IS ON EVERYONE'S MIND.
AND AS AN INDIVIDUAL, YOU KNOW, SOME F YOU MAY HAVE EXPERIENCED THIS WITH DIFFERENT CREDIT CARDS OR COMPANIES OR OTHERS THAT YOU'RE ASSOCIATED WITH.
AND SO, OBVIOUSLY, IT IS A GROWING SECTOR IN A WAY TO ALSO TRAIN AND PREPARE AND TEACH PEOPLE IN HOW TO DEAL WITH SOME OF THESE BREACH ALL ALONG THE WAY.
SO WITH THAT, WE'LL WORK FROM PAPER FOR A MINUTE, SPEAKING OF TECHNOLOGY -- THERE WE GO.
AND SO, AGAIN, WE KNOW IT'S A GROWING AREA.
IT'S CRITICAL THAT WE'VE GOT FOLKS ENGAGED IN THIS AREA AND IN ORTH TEXAS IT IS A HUGE MARKET ALL ALONG THE WAY.
AS THIS SLIDE TALKS ABOUT HERE, THERE'S TWO KINDS OF PEOPLE IN THE WORLD, THOSE THAT HAVE BEEN HACKED AND THOSE WHO HAVE BEEN HACKED AND DON'T KNOW IT YET.
I THINK THAT US A ALL TOO TRUE, AND AS I MENTIONED, IT'S CRITICAL IN ALL SECTORS, NOT JUST THE EDUCATIONAL SECTOR.
BUT WE'VE GOT TO DO OUR BEST TO KEEP UP.
>> ONE OF THE THINGS, AND THIS
[00:30:01]
IS FINISH I'M NOT EXPECTING YOU TO READ ALL, THIS IS JUST AN EXAMPLE OF A TAX ON THE ENERGY INDUSTRY, THE SECTOR.IF YOU'VE NEVER READ THE BOOK "LIGHTS OUT" BY TED KOPPEL, IT'LL SCARE YOU TO DEATH.
AND YOU HEAR ABOUT OUR ELECTRICAL GRID IN THIS COUNTRY, AND OU'LL HEAR PEOPLE SAY, WELL, WE HAVE THREE OR FOUR SEPARATE GRIDS AND, ACTUALLY, THAT'S A GOOD THING.
SO IT'S HARD TO TAKE OUT THE ENTIRE GRID, BUT THEY COULD AKE OUT A SUBSTANTIAL PART OF THIS.
KOPPEL'S BOOK TALKS ABOUT, YOU KNOW, WHAT HAPPENS IF THE POWER'S OUT FOR TWO WEEKS, FOUR WEEKS.
AND IT'S, YOU KNOW, IT'S A PRETTY SCARY READ.
HE DOES GOOD RESEARCH, AND THIS IS JUST AN EXAMPLE OF SOME, 780,000 RECORDS LOST PER DAY IN 2017.
AND THIS IS A SITUATION WHERE AS QUICK AS WE CAN FIGURE OUT A WAY TO STOP THE HACKERS IN THIS AREA, THEY'D FIGURE OUT A WAY AROUND IT AND CAN GET INTO THE, INTO IT.
AND, YOU KNOW, THIS IS IS STUFF THAT WE'VE HEARD ABOUT, IT'S IN THE NEWS A LOT.
TRUSTEE ZIMMERMANN MENTIONING THE RANSOM WARE ENTITIES OUT THERE THAT CAN COST MILLIONS OF DOLLARS IF YOU REFUSE TO PAY THE RANSOM WARE.
AND IT'S NOT ONLY THAT, BUT IT'S NATIONAL SECURITY AS WELL.
IN THE DISTRICT WHAT WE LOOK AT HERE IS HAT WE'VE PULLED THE DATA, THERE WERE 5600 JOB POSTINGS IN THE DALLAS REGION LAST YEAR THAT WANTED CYBERSECURITY TALENT.
WE TURNED OUT 15 STUDENTS, AND WE'VE JUST RECENTLY, WE STARTED TO GET WAGE DATA, ACCURATE WAGE DATA ON OUR STUDENTS.
THE AVERAGE WAGE OF THESE STUDENTS THAT WE DO TURN OUT IS $75,240 A YEAR.
SO THIS IS NOT, THIS IS BEYOND LIVING WAGE.
THIS IS BOATS AND CARS AND FAMILY VACATION TYPE WAGES FOR INDIVIDUALS.
AND SOME CERTIFICATES, BUT FOCUSING ON THE TWO-YEAR DEGREE AREA.
THIS YOU SEE THE TOP TEN EMPLOYERS IN THE REGION, ONES THAT YOU MIGHT EXPECT THAT YOU SEE IN THERE AND THEN THE BREAKDOWN BY INDUSTRY OF THOSE JOB POSTINGS, FINANCE AND INSURANCE.
AS YOU MIGHT SUSPECT, TAKING THE LION'S SHARE F THOSE JOB POSTINGS.
BUT I WANT TO EMPHASIZE IT, AND JUSTIN MENTIONED HOW CRITICAL THIS IS ACROSS ALL INDUSTRY SECTORS.
WE'VE TALKED WITH SOME SMALL MANUFACTURERS WHO HAD BASICALLY NEW INNOVATIONS, AND THEY HAD THE PLANS FOR THOSE INNOVATIONS, AND THEY WERE E-MAILING THOSE THINGS.
AND BEFORE THEY KNEW IT, THE PRODUCT WAS COMING OUT OF CHINA EVEN BEFORE THEY COULD GET IT DOWN TO THE PATENT TRADEMARK OFFICE.
AND SO THERE ARE GOVERNMENTS, THERE ARE UNSCRUPULOUS CHARACTERS OUT THERE THAT ARE WAITING FOR THIS STUFF.
AND WHEN I WAS TALKING WITH A SMALL MANUFACTURER, THEY SAID WE HAD NO IDEA THEY WOULD BE AFTER SOMETHING LIKE IN THE.
IT'S CRITICAL NOT JUST FOR LARGE BUSINESSES, BUT FOR SMALL ONES AS WELL.
>> WHAT IS THE NUMBER IN PRECIPITATE SIS?
>> PARDON ME, MA'AM? OH, THOSE ARE THE NUMBER OF JOB POSTINGS IN THAT PARTICULAR INDUSTRY THAT WE SAW -- THEY'RE CLASSIFIED.
FOR EXAMPLE, THERE ARE 1,642 JOB POSTINGS IN THE FINANCE AND INSURANCE --
>> AND THAT'S BOTTOM LINE ALTHOUGH THE FOLKS IN THE FIELD SAY THAT REPRESENTS MAYBE 13% --
>> -- OF THE JOBS THAT ARE ACTUALLY OUT THERE?
THERE'S -- I'VE NEVER SEEN AN INDUSTRY GROUP THAT IS SO DESPERATE FOR HELP AND FOR TALENT.
BECAUSE IT'S NOT JUST, LIKE I SAY, IT'S A NATIONAL SECURITY ISSUE BUT ALSO PERSONAL SECURITY.
IF YOU'VE EVER BEEN, HAD YOUR CREDIT CARD INFORMATION OR BANKING INFORMATION COMPROMISE, T NOT A FUN EPISODE O GO THROUGH.
SO IT'S A, SO IT'S A VERY DYNAMIC, CHANGING INDUSTRY AS WELL.
AND WE SEE, YOU KNOW, VARIOUS SKILLS.
THE ONE THING THAT THE COMPANIES EMPHASIZE, THERE'S A LOT OF -- THERE'S FOUNDATIONAL BASE IN THIS, BUT THERE'S A LOT OF TRAINING THAT GOES ON WITHIN THE COMPANY ITSELF, WHAT THE COMPANY'S CULTURE IS, HOW THEY APPROACH THIS ISSUE.
AND IT'S MORE THAN JUST SOMEONE SITTING AT A COMPUTER TRYING TO FIGURE OUT WHO'S TRYING TO WREAK WREAK -- TO BREAK IN.
IT'S RISK ASSESS ISMENTS, IT'S DATA ANALYSIS -- ASSESS ISMENTS, IT'S DATA ANALYSIS.
IT'S SEVERAL THINGS, IT'S NOT JUST STARING AT A COMPUTER SCREEN.
>> NETWORK DESIGN, IT ALL COMES INTO PLAY.
AND AS YOU MIGHT SUSPECT, HIGHER ED IS HEAVILY ENTRENCHED IN THIS FIELD, AS IT SHOULD BE, BECAUSE
[00:35:01]
IT IS A CRITICAL -- LIKE I SAY, A SECURITY ISSUE FOR ALL OF US.HERE AT OUR COLLEGES, WE SEE THE ASSOCIATE IN CYBERSECURITY FROM RICHLAND.
THE COMMITTEE THAT WE'RE GOING TO SHOW YOU HERE IN A LITTLE BIT LOOKED AT THE CURRICULUM THERE, AND IT'S A DIGITAL FORENSICS TYPE CURRICULUM.
AND THE COMMITTEE SAID THIS IS VERY IMPORTANT TO US.
DIGITAL FORENSICS, BASICALLY, EXAMINES WHAT HAPPENED AFTER AN INTRUSION TAKES PLACE.
THEY SAY WHAT WE'RE DESPERATELY IN NEED OF ARE THOSE INDIVIDUALS WHO TOP THAT INTRUSION IN THE FIRST PLACE.
AND TO GIVE YOU AN EXAMPLE, ONE GENTLEMAN WAS TALKING TO ME THAT THEY HAD A CONSULTANT COME IN THAT SAID I CAN BREAK INTO YOUR SYSTEMS WITHIN 24 HOURS, AND IF I CAN, YOU DON'T OWE ME ANYTHING.
THEY SAID, SURE, WE'LL TAKE TO YOU UP ON THAT.
AND SO I SAID, WELL, WHAT HAPPENED? HE SAYS, WELL, HE DID THREE THINGS.
AND THIS WAS A LARGE MEDICAL FACILITY.
HE SAID HE TOOK A FLASH DRIVE, WRAPPED A POST-IT NOTE AROUND IT AND SAID CONFIDENTIAL ON IT AND DROPPED IT IN THE EMPLOYEE PARKING LOT.
HE WENT, AND THE JANITORIAL STAFF, HE GAVE ONE OF THEM $50 AND SAID FIND A PASSWORD FOR ME IN ONE OF THE CUBES.
AND THE THIRD THING HE SAID, IN ANY KIND OF MEDICAL PRACTICE, WHO'S GENERALLY THE LOWEST PAID PRACTICE? USUALLY THE PERSON IN THE WINDOW, SLIDING THE WINDOW AND SAYING SIGN IN HERE.
WE WALKED IN AND SAID WOULD YOU TAKE $500 IF I COULD HAVE SO AND SO'S MEDICAL RECORDS, AND I'D HAVE THEM BACK TO YOU IN AN HOUR.
ALL THREE TIMES THEY GOT -- SO IT'S NOT AS SOPHISTICATED A LOT OF TIMES AS YOU THINK IT IS.
NOW, FOR EXAMPLE, ON THE OTHER SIDE OF THAT A LARGE DEFENSE CONTRACTOR THAT WE ALL KNOW AND LOVE HERE IN THE REGION SAYS THEY HAVE OVER 30,000 ATTEMPTS A DAY OF TRYING TO GET INTO THEIR SYSTEM.
AND THIS S, YOU KNOW, THIS IS SOME OF THE MOST TOP SECRET STUFF THAT WE HAVE AS A NATION.
AND SO THEY'RE TRYING 30,000 ATTEMPTS A DAY TRYING TO BREAK INTO THEIR SYSTEMS. ONE OF THE THINGS THAT WE'RE LOOKING AT IS THIS NEW ENGLAND COLLEGE, WORKING WITH RICHLAND, MOVING PEOPLE FROM THAT ASSOCIATE DEGREE PROGRAM INTO A FOUR-YEAR BACHELOR'S DEGREE PROGRAM.
NEW ENGLAND COLLEGE, THAT WE'VE MENTIONED BEFORE, IS COMING IN HERE OFFERING THAT FOUR-YEAR DEGREE, BACHELOR'S DEGREE IN CYBERSECURITY9.
>> JUST TO MENTION AGAIN, DON'T FORGET THE SOUTHERN SECTOR COLLEGES.
>> SOUTHERN SECTOR PRESIDENTS, MAKE SURE YOU GET ONBOARD.
THIS IS SOMETHING THAT ALL SEVEN OF -- OU SAW THE JOB OPENINGS, AND THIS IS SOMETHING ALL SEVEN OF OUR COLLEGES PROBABLY NEED TO BE --
>> BUT YOU MIGHT TALK ABOUT, TOO WHILE SOMETIMES DEGREES AREN'T AS IMPORTANT, ALTHOUGH SOME OF THE FIRMS REQUIRE IT, MAKING SURE OUR PROGRAMS ARE NSA-CERTIFIED IS ABSOLUTELY CRITICAL.
IT'S ABSOLUTELY CRITICAL WHAT WE LOOK AT.
AND THE BACHELOR'S DEGREE IS IMPORTANT AND FOR COMPANIES THAT ARE GOING AFTER CONTRACTS.
DOD BASICALLY REQUIRES BACHELOR'S DEGREE FOR EVERYBODY.
THE COMPANIES ARE TRYING TO GET THE PENTAGON TO CHANGE THEIR THOU DON'T NEED BACHELOR'S DEGREE.
BUT THE WHEELS OF GOVERNMENT SOMETIMES, OFTEN TIMES TURN SLOWLY, SO TRYING TO CONVINCE THE PENTAGON THAT YOU DON'T NEED JUST A WHOLE TEAM OF EMPLOYEES WITH BACHELOR'S DEGREES IS SOMETIMES DIFFICULT TO DO, BUT THEY SAY THEY'RE WORKING ON IT.
>> THIS IS THE MOST RECENT THIS, IS THE FIRST QUARTER, 2019.
THAT IS CURRENT ENTRY LEVEL SALARIES THAT HAVE BEEN REPORTED.
>> CERTIFICATIONS ARE CRITICAL,
[00:40:01]
IN THIS AREA, YOU CAN SEE A COUPLE THERE ON THE RIGHT THAT REQUIRES MINIMUM FIVE YEARS OF INFORMATION EXPERIENCE BEFORE WE CAN GET THEM AND COLLEGES WE DON'T OFFER THESE CERTIFICATIONS AND ONE OF THE THINGS THE GROUP SAYS HEY NEED IS THAT THEY NEED MORE OFFERINGS IN THESE AREAS FOR WORKER FORCE AND THEY CAN BETTER PROTECT THEIR SYSTEMS. THIS PROOF TRADE GROUP THAT IS OUT THERE, THE PRESIDENT OF THE GROUP IS FROM A LINX TECHNOLOGIES IN NEW YORK AND THEY'RE ABOUT TO MOVE HIM TO DALLAS, THERE HAVE OPINION WONDERFUL SUGGESTIONS ON THINGS I HAVEN'T THOUGHT BSHGS OR CONSIDERED SO DRIVING THIS INITIATIVE AN THIS GROUP STEPPED UP TO THE PLATE AND WANTS TO SEE, AND MAKE A DIFFERENCE, HERE.>> I MEET WITH A LOT OF INDUSTRY GROUPS AND THIS TROUPE -- GROUP IS TALKING THROUGH THEIR NEEDS AND IT'S CLEAR THEY'RE WILLING TO DO WHATEVER IT TOOK LOOKING AT WHERE GAPS ARE IN THERE, HELPING US GET AND TALKING ABOUT THAT IS ENTRY LEVEL SALARIES ARE MORE THAN WE PAY.
AND SO THAT IS A CHALLENGE WE CAN'T DO AS WELL.
>> ONE OF THE AREAS WE LOOK AT AND FOCUS IS INCREASING THE NUMBER OF WOMEN AND PEOPLE OF COLOR N THIS.
YOU CAN SEE NUMBERS THERE, WHO POPULATES THIS SECTOR, AND THAT IS ONE OF THE THINGS THE PROFESSIONAL GREW WANTS TO EMPHASIZE IS HOW TO GET MORE WOMEN, MORE PEOPLE OF COLOR, INTO THIS INDUSTRY.
>> AND WE'VE TALKED ABOUT IS THAT ONE OF THE CHALLENGES, ONE OF THE REASONS WHY WE BELIEVE NEEDS TO BE INVESTING IN THIS AND SUPPORT PERHAPS HIGH SCHOOLS IS THAT A LOT OF THE AREAS, YOU MENTION THERE IS A TECHNOLOGY DROUGHT.
COMPARED TO WHAT THEY HAVE ACCESS TO, THEY'VE LOOKING AT THE SCHOOLS AND WHAT IS THERE.
>> IF ABOUT YOU BUILD IT, THEY WILL COME.
WE NEED TO FIND A WAY INTO THE SYSTEM TO MAKE SURE THEY'RE COVERED IN TERMS OF THE CAREER OPTIONS FOR STUDENTS.
>> HIRE IS SOME CHALLENGE THAT THEY'VE SAID THAT THEY SAID EXPERIENCE IS THE KEY BUT SAYS WHERE THIS CAN BE FILLED IS OUR EFFORTS HAD SMALL BUSINESS.
SAYING SMALL BUSINESSES NEED PEOPLE AND SAID A LOT OF TIMES WHAT HAPPENS IS THAT THEY CAN GET NEEDED CERTIFICATIONS AND MOVE INTO THESE LARGER COMPANIES, THAT IS MORE MONEY, MORE ENEFITS AN THAT SORT OF THING BUT THEY'RE VERY INSISTENT AND FOCUS GROUP I'VE FOUND THERE, WHATEVER THE CASE MAY BE, THEY HAVE ALL SAID THIS ISSUE, THIS SECURITY ISSUE IN THE TOP THREE CONCERNS.
AND IT COMES AFTER THE, HOW DO I
[00:45:02]
GET FUNDED? HOW DO I GET CAPITALIZED IN THIS BUSINESS? THIS ABOUT 2, 3 AREAS THEY'RE CONCERNED ABOUT.>> THIS IS A SCENARIO THAT WE'VE MENTIONED THCHL IS NSA DEPARTMENT OF LAND SECURITY NATIONAL CENTERS AND CYBER DEFENSE.
YOU CAN SEE COMMUNITY COLLEGES ARE CERTIFIED TO THIS PROGRAM.
AND WE'VE RECEIVED VERY, SHOULD SAY WELCOMING MENTIONED IS WHAT WE'VE GOT TO DO IS GET ON BOARD AND I'D LOVE TO SEE ALL OF THEM CERTIFIED IN THIS.
ABOUT BUT I THINK THIS IS GROUP IS GOING TO HELP US TO DO THAT AND WE NEED TO DO THIS.
>> CERTIFICATION OUT THERE IS HOW TO REQUIRE AN YOU PROBABLY NEED TO LOOK AT THESE WITH OUR PROGRAMS HERE.
>> AND THIS IS THE FOUNDATION.
>> THIS IS THE FOUNDATION FOR THE MORE ADVANCED ERTIFICATIONS AND EVERYTHING.
>> OU'LL NOTICE THEY'RE CERTIFIED FOR HIS WHAT IS THIS? NSA PROGRAM? AND THEY'RE CERTIFIED.
>> BY THE DEPARTMENT OF LABOR AND OTHERS AND THEY'RE GETTING FUNDED TO SUPPORT THE CENTERS AND WE'VE MISS THAT HAD OPPORTUNITY WITH MONEY.
AND THAT IS IS KIND OF THE HISTORY IN THIS.
>> THE WORKING GROUP SAID ONE OF THE THINGS THEY'D LOVE TO SEE US ORLANDO, THE MILITARY PERSONNEL ARE TRAINED.
AND IF YOU'RE TRAINED IN CYBER SECURITY THIS IS WHERE YOU TO.
THEY SAID THEY'D LOVE TO SEE US CREATE ONE, THERE IS A CLEARING THERE AND THEY SAID WHY NOT.
WHAT THEY'RE INTERESTED IN IS HOW TO TRAIN COMMERCIAL ENTERPRISES IN CYBER SECURITY TECHNIQUES?
WAS IT -- 2012? I THINK? NSA? HOME SECURITY STARTED THAT.
>> AND THEY PROVIDE FUND SOMETHING.
>> SO FUNDING COMES FROM WHERE?
>> JUST LIKE WE DO THEY SUPPORT
[00:50:12]
THAT.YEARS AGO THEY FUNDED THE CENTERS IS L WERE A NUMBER AN THEY CONTINUED TO GET NATIONAL FOUNDATION SUPPORT.
BUT THOSE RESOURCES HAVE GONE SO THERE IS--
>> ONE OF THE OF THE THINGS IS THAT THERE IS A BASICALLY PATHWAY CURRICULUM DEVELOPED IN FIFTH AND SIXTH GRADE AND MOVING UP THROUGH GRADE 20.
THEY FOCUS ON SUMMER CAMPS SORT OF THING.
THEY SAID THE DULT CASES IS THAT TEACHER THAT CAN HAVE YOU'VE SEEN THIS AN STUDENTS HAVE HAD NO IDEA ABOUT IT.
AND ONCE THEY STARTED TO HEAR FROM THE MISS FOLKS AND TO UNDERSTAND THE IT SECTOR BETTER BUT THAT IS IS ANOTHER CHALLENGE.
THE THERE IS NOT A LOT OF TECHNOLOGY IN PUBLIC SCHOOLS.
>> ANOTHER THING TO TALK ABOUT HERE ARE APPRENTICE SHIP RAMS. WE'RE TALKING ABOUT HIGH SECURITY AREAS.
AND WE HAVE TRAIN IT PEOPLE INCLUDING SIGNER FOR 356 INDIVIDUALS AND APENTISES SO THAT IS AN AREA THAT IS SATISFYING THEIR SECURITY CONCERNS.
THIS CAN WITH MOVING UP AS WELL.
THAT IS BRINGING THE ENTRY LEVEL WORKER IN.
>> YOU'RE SAYING THESE PEOPLE OR THEY? WHAT IS IN IT FOR THEM? PEOPLE IN THE ROOM, WE HAVE THESE JOBS STILL AND IF WE CAN'T FILL POSITIONS PENTAGON IS NOT GOING TO SEND MONEY THIS WAY.
SO E CAN LOSE OUT ON GOVERNMENT CONTRACTS AND COMMERCIAL ISTS AND EVERYTHING AS WELL.
AND SO YOU CAN SEE 5600 OPENINGS.
AND WE'RE NOT THE ONLY GAME IN TOWN.
AND THERE IS NO PROBLEM IS THAT THEY'RE MAKING, I DON'T KNOW
[00:55:02]
MORE HERE THAN THEY ARE IN BOSTON, NEW YORK AND WASHINGTON, D.C.SO IT'S HARD TO ATTRACT THAT CROWD.
WE'RE GOING ON OUR COMMERCIAL SIDE AS WELL IF WE CAN'T FILL THESE POSITIONS.
>> HERE IS WHAT'S HAPPENING OUT THERE.
AND UNBER, THESE ARE ALL TECHNOLOGY JOBS.
>> THIS BASICALLY YOU WANT TO LOOK AND TO BE ABLE TO PROVIDE INPUT AND HAVE A SAY.
THEY'RE INSISTENT ON THE CIA STATUS MAKE SURE IT MATCHES WHAT IS CALLED FRAMEWORK THAT IS WHAT WE'VE TALKED ABOUT IN THAT CURRICULUM.
EVERYBODY GETS A SANDWICH AND GOES HOME THEY SAY WE WANT D DOT TO SPEND TIME TO SAY THIS IS WHAT WE NEED THIS, IS WHAT WE WANT.
AND HOW THEY DEPLOY THAT IN COLLEGES AND OUT THIS THE COMMUNITY AS WELL.
LOCKHEED MARTIN HAS 2800 SUPPLIERS AND THEY SAID WE WANT THOSE SUPPLIERS TO BE HAD DALLAS FORT WORTH AREA.
IT MAKES BUSINESS SENSE FOR IT.
AND IT UTS OUR COSTS AND SAID BUT THEY HAVE TO MEET OUR CYBER SECURITY STANDARDS TO DO BUSINESS WITH US.
AND THAT IS IS AN AREA WE CAN HELP THEM WITH.
AND APPRENTICESHIPS IN LABORATORY WOULD NORTHBOUND PARTNERSHIP IN THE REGION.
>> ARE THERE PEOPLE THAT CAN TEACH THESE? AND TO HAVE WHAT HAIR LOOKING OR.
>> ABOUT YOU THINK YOU CAN PAY, IT'S NOT GOING TO HAPPEN.
CATCH 22 IS SO SHORT OF PEOPLE.
AND SO THEY UNDERSTAND THAT KE CAN'T PAY.
THE THING IS THAT THEY WANT PEOPLE THAT ARE WORKING BECAUSE THEY KNOW WHAT BIT THEM LAST TIME, THEY TELL US IT'S SIX MONTHS LATER.
[01:00:06]
YES.HERE ARE EXAMPLES OF PEOPLE ON THIS ADVISORY WORKING GROUP.
WE'RE BRINGING THESE FOLKS IN.
IN THE NEXT COUPLE MONTHS FOR SESSIONS AND HAVE OUR COLLEGES IN THE ROOM AND BASICALLY LET THEM SAY THIS IS OW WE WANT THIS.
SAYING OUR COMPANY THESE THIS AND THAT, AND EVERYTHING.
AND THE GUY FROM DALLAS COUNTY SAYS I NEED THIS BRANCH AND THAT BRANCH.
THAT IS WHERE CERTIFICATIONS COME IN.
>> HE SAYS WE'RE GOING TO LOSE MONEY AND IT'S CRITICAL.
HE SAYS I HE'D A BACK FILM ON ON THE COMMERCIAL SIDE.
THERE ARE CALLS I'VE RECEIVED FROM PEOPLE SAYING THEY DON'T WANT ANY PART OF THIS.
THESE ARE INDIVIDUALS THIS THE INDUSTRY A LONG TIME.
SO WE'RE MORE THAN HAPPY TO WELCOME THEM IN.
>> NEXT STEP UR COLLEGES OFFER IT.
I'D LOVE TO SEE OUR COLLEGES IN THIS AREA.
THEY'RE NOT DONE TO GET CERTIFICATIONS THEY NEED THANK YOU.
WE'VE ASKED AND IT'S GUIDELINES ARE BIG.
AND SO THIS IS A LOT OF STUDENT RECRUITMENT THIS, IS NOT AN EASY FIELD.
THERE IS A REASON THEY PAY $75,000 FOR THAT DREG WE'VE TALKED TO COLLEGES.
ONE GENTLEMAN SAYS I HAVE TWO PAGERS THAT SUB, IF SOMETHING HAPPENS PAGERS TO OFF.
I SAID WHO STILL HAS PAGERS? HE SAYS BECAUSE THEY'RE HARD TO HACK.
SAID THAT HE SAYS YOU MESSED THAT UP AND YOU CAN TO A LOT OF DAMAGE PERFECT THEY KNOW WHAT IS GOING ON.
[A. Committee Notes]
[01:05:14]
AND THERE ARE COMMITTEE NOTES.[4. Executive Session (if required)]
QUESTIONS ON THOSE FROM LAST MEETING.IF NOT, WE CAN
* This transcript was compiled from uncorrected Closed Captioning.