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>> CHAIR BRAVO: THERE WE GO.

[00:00:01]

THANK YOU.

>> CHAIR D. FLORES: IF ONLY I HAD A GAFFAL.

>> THIS OPEN MEETING OF THE BOA OF TRUSTEES IS AUTHORIZED IN ACCORDANCE WITH TEXAS GOVERNMEN CODE 551.001 THROUGH 551.146.

VERIFICATION OF NOTICE OF MEETING AND AGENDA ARE ON FILE IN THE OFFICE OF THE CHANCELLOR PER TEXAS GOVERNMENT CODE 551.1 THIS MEETING IS BEING BROADCAST OVER THE INTERNET IN THE MANNER PRESCRIBED BY TEXAS GOVERNMENT 51.128. CHANCELLOR, WILL

[1. Certification of Notice Posted for the Meeting]

YOU CERTIFY? I CERTIFY THAT THE NOTICE FOR THIS MEETING WAS POS

[A. Building the Student Centric Network Presenters: Joe May]

ACCORDING TO TEXAS GIVERNMENT CODE 551.05.

>> CHAIR BRAVO: WE'LL START THE EDUCATIONAL WORKFORCE COMMITTEE MEETING WITH PRESENTATION BY THE CHANCELLOR ON STUDENTS NETWORK.

>> CHANCELLOR MAY: REALLY, TODAY, ND THANK YOU, MADAM CHAIR AND MEMBERS.

I'M GOING TO TALK ABOUT THE POLICY RELATED TO THE SCHEDULE AND COMMENCEMENT ISSUES.

YOU MAY RECALL, AUGUST OF LAST YEAR I DID A PRESENTATION TO THE BOARD TO TALK ABOUT OUR OVERARCHING EFFORTS.

THAT'S WHERE WE HAD THE ONE WITH THE GEARS AND THE COG AS WE LAID THOUGHT OUT, HOW EVERYTHING WAS INTEGRATED TOGETHER.

AND WE IDENTIFIED AT THAT TIME THAT A PIECE OF THIS GOING FORWARD WOULD BE DEALING WITH POLICIES RELATED TO LOAD SCHEDULE AND OTHER MANAGEMENT INITIATIVES OUT THERE.

IF YOU WOULD, WHAT I WANT TO DO TODAY IS SHARE AN UPDATE ON THIS ASPECT OF OUR STUDENT CENTRIC APPROACH AND PROVIDE DETAILS ON THE POLICY INITIATIVE AND LOW SCHEDULE MANAGEMENT ISSUE, PARTICULARLY THE CONSULTING GROUP HAS BEEN HELPING US WITH TO MOVE FORWARD.

KIND OF, AGAIN, TALK ABOUT WHERE WE HAD THIS PROCESS UNDERWAY.

I WANT TO REITERATE WHAT SAID LAST AUGUST.

100% OF EMPLOYEES PUT STUDENTS FIRST EVERY DAY.

WITH OUR ORGANIZATION AND STRUCTURE AND OTHER THINGS SOMETIMES WE DON'T MAKE STUDENTS THE CENTER OF HOW WE'RE TRYING TO MEET THEIR NEEDS.

THIS IS TO BRING ABOUT LOOKING AT ALL THE ASPECTS.

THIS IS NOT A ONE AND DONE SITUATION.

THIS IS GOING TO BE MULTIPLE YEARS AS WE ADDRESS THROUGH POLICY, PRACTICE, MANAGEMENT STRUCTURE, HOW TO MAKE SURE THAT WARPAGE ATTENTION AND LISTENING.

WE HAVE HAD EXAMPLES WHERE STUDENTS ARE CHANGING THINGS IN A WAY THAT IS MEETING THEIR NEEDS.

LOOKING TAT THE LENS THROUGH THEIR EYES, WHETHER IT BE CLASSES AND TRANSPORTATION, LEAR LEARNING MATERIALS AND OTHER THINGS IMPORTANT TO THAT.

AAS YOU LOOK AT THE OUTLINE, WE MAKE DECISIONS THAT AFFECT THAT EXPERIENCE TO STUDENTS.

WE WANT TO BE SURE WE'RE THOUGHTFUL IN THE PROCESS.

INCLUDING THE POLICIES WE HAVE, HOW WE TALKED ABOUT FACILITIES, MAKING SURE THEY ARE DESIGNED TO MEET THE NEEDS OF STUDENTS, THE EDUCATION PLAN, OUR BUDGET, THE VARIOUS MANAGEMENT PRACTICES AND ORGANIZATIONS, AND OF COURSE THINGS LIKE COURSE OFFERINGS.

THE MOST IMPORTANT GROUP ARE HOW WE ENGAGE WITH FACULTY AND STAFF AND OTHERS WHO ARE WORKING WITH STUDENTS N AN EVERY-DAY BASIS.

YOU SHOULD HAVE A TIMELINE THAT LOOKS LIKE THIS.

WE WANT TO POINT OUT, THIS BEGAN IN 2014 WHEN WE DID THE ORIGINAL BOARD STRATEGIC PRIORITIES AND IDENTIFIED INCOME DISPARITY AND NEEDS TO ADDRESS PROPERTY.

WE COINED THE PHRASE, NONCONSUMER AND SPECIFICALLY WE WANTED TO ADDRESS THOSE INDIVIDUALS BECAUSE WE DIDN'T BELIEVE THEY WERE POTENTIAL STUDENTS.

THEY WERE PEOPLE THEY DIDN'T SEE US IN THEIR FUTURE AND HOW WE HAD TO DO THINGS DIFFERENTLY IN ORDER TO GET THERE.

WE ENGAGED THE BOSTON CONSULTANT GROUP IN 2016 TO FIGURE OUT THE DALLAS PROMISE, HOW TO STRUCTURE THAT AND PUT THAT TOGETHER.

AS WE LOOKED AT SOME OF THE NEEDS, WE BEGAN TO WORK ON THE D.A.R.T. PASS TO ADDRESS THOSE.

WE ASKED OUR FACULTY AND LEADERSHIP TO COME TOGETHER AND WE PUT TOGETHER A FACULTY LOAD AND REVIEW GROUP.

THEY A DEVELOPED A REPORT SERVING AS THE IMPETUS FOR THE WORK WE'RE TRYING TO ADDRESS.

AND LAUNCHED THE DALLAS COUNTY PROMISE AND BROUGHT IN THE CONSULTANT GROUP.

YOU CAN SEE THE OTHER INITIATIVES AS WE CONTINUE TO EXPAND AND OBVIOUSLY AS WE HAVE DONE THIS, IT HAS CHANGED AND OUR CHANGES IN CERTAIN AREAS

[00:05:01]

SUCH AS HOW WE MAKE SURE WE'RE BOTH EFFECTIVELY USING OUR TALENT ACROSS THE ISTRICT IN A SMART BUT EFFICIENT AND FAIR AND EQUITABLE WAY.

WE FOUND IN MANY CASE, THERE WERE SEVEN DIFFERENT WAYS OF DOING THINGS.

NONE OF THEM IN THEMSELVES WRONG BUT MEANT DEPENDING ON WHERE YOU WERE YOU MAY HAVE BEEN TREATED DIFFERENTLY THAN SOMEONE AT OTHER COLLEGE IN OUR SYSTEM.

IF WE FUNCTION AS A NETWORK IT'S IMPORTANT THERE NOT BE A BETTER DEAL AT ONE PLACE THAN THERE IS AT ANOTHER PLACE.

WE'LL TALK ABOUT THEM AS WE GO FORWARD.

DOES THAT MAKE SENSE?

>> CHAIR D. FLORES: IN OTHER WORDS, IT HASN'T BEEN AN OVERNIGHTS THING AND NOT CHANGED FOR THE SAKE OF CHANGE, ET CETERA, ET CETERA.

>> CHANCELLOR MAY: IT'S NOT JUST ONE THING EITHER.

>> CHAIR D. FLORES: A ROCESS TO BRING US TO THE POINT WE'RE NOW AND CERTAIN GOALS AND [INDISCERNIBLE].

>> CHANCELLOR MAY: THAT'S RIGHTS.

IT'S ONE OF THOSE THINGS WE'RE GOING TO WORK ON FOR A VERY LONG TIME.

IT NOT ONLY ARE WE SEEING THE NEEDS OF THE COMMUNITY CHANGE, AS WE TALKED ABOUT BEFORE.

WE'RE ALSO SEEING INDIVIDUALS CHANGE.

AS JOBS AND COMMUNITY CHANGES WE HAVE O REALIGN TO ALIGN WITH THAT.

WE REALLY FOCUSED OUR WORK ON GREEN COLORS IF YOU WOULD.

AND I'LL START WITH THE MOVE TO A NETWORK MODEL.

WE MADE THAT DECISION SEVERAL YEARS AGO, MEANING WE WOULDN'T TRY TO DO IT ALONE BUT LEVERAGE OUR ASSETS, WORKING TOGETHER FOR THE COMMON GOOD, NOT ONLY WITHIN THE DISTRICT BUT ENTITIES OUTSIDE THE DISTRICT.

TO TRANSITION STUDENTS FROM K-12 TO COLLEGES OR A FOUR-YEAR INSTITUTION OR PARTNER WITH BUSINESS AND INDUSTRY.

DON'T INVENT PUBLIC TRANSPORTATION, PARTNER WITH D.A.R.T. TO MAKE IT HAPPEN IS THE CONCEPT OF THE NETWORK.

THE OTHER IS UILD OUR ORGANIZATIONAL CAPACITY.

THIS HAS COME UP MANY TIMES BY THE BOARD.

ARE WE AT A POINT WHERE WE HAVE THE ABILITY TO TAKE THIS [INDISCERNIBLE] THAT'S HAT WE HAVE BEEN TRYING TO BUILD AND UNDERSTAND AS WE GO ORWARD.

IF WE'RE NOT QUITE READY THAT CREATES PROBLEM.

OVERALL THE SYSTEM ITSELF.

WHAT WE MEAN IS LEVERAGING TECHNOLOGY, BECOMING GOOD AT FOCUSING ON AND RESOLVING THE PROBLEMS THAT OCCUR WHEN ENGAGING STUDENTS.

ALL THESE ARE REALLY KEY AS WE LOOK ATTA.

PARTICULARLY, THE STRENGTH IN THE SYSTEM IS IMPORTANT BECAUSE IT'S POINTING OUT THE BARRIERS OF THINGS GETTING IN THE WAY.

SOMETIMES THEY MAYBE -- [INDISCERNIBLE] TO HELP YOU TO THING AND THE STRUCTURE THAT WE HAVE.

>> CHAIR D. FLORES: IN THIS STUDENT CENTRIC TRANSFORMATION THERE IS POLICIES, CORRECT?

>> CHANCELLOR MAY: THAT IS CORRECT.

[INDISCERNIBLE] I THINK WOULD BE HELPFUL TO INCLUDE THAT IN THERE FOR --

>> CHANCELLOR MAY: THE TRANSITION, AT THIS POINT.

AS E LOOK AT WHERE WE'RE GOING.

THERE ARE MANY INITIATIVES AS I HAVE SAID EARLIER IN THE PROCESS.

WE HAVE GOT THE NETWORK MODEL AS YOU SEE THE DIAGRAM HERE WE'RE FOCUSING ON BUILDING THE EDUCATIONAL PLAN, CREATE THE FIVE-YEAR ROLLING OPERATING AND CAPITAL BUDGETS, IMPROVE AND SUPPORT STUDENT SERVICES, WHICH WE HAVE DONE WITH THE NAVIGATOR AND TEST COACHERS, GET THE FACILITIES PLAN UP AND RUNNING, THE STUDENT CENTRIC SYSTEM, HOW WE RECOGNIZE STUDENTS ARE GOING TO MULTIPLE COLLEGES AT THE SAME TIME AND CONTINUE TO ALIGN ORGANIZATIONS.

STRENGTHEN THE SYSTEM AND TAKE CARE OF THE BOARD POLICIES ALIGNED WITH THIS, WHICH IS WHERE WE ARE NOW IN THE PROCESS.

LOOK AT THE LOAD AND SCHEDULE MANAGEMENT.

MAKING SURE ONE, WE'RE TAKING ADVANTAGE IN PROVIDING OPPORTUNITY FOR OUR PEOPLE WHILE AT THE SAME TIME MANAGING IN A WAY THAT IS FAIR AND EQUITABLE SO EVERYONE HAS HE OPPORTUNITY TO PARTICIPATE.

WE'VE ONE OF HE AREAS THAT AS YOU KNOW WE HAVE GOT TO DO IS UPDATE HUMAN RESOURCE PRACTICES, POLICIES AND PROCEDURES IN THIS AREAFELT.

WE WANT TO MAKE SURE WE'RE SCALING EFFORTS UNDERWAY NOW.

WE HAVE A LOT OF DIFFERENT PROGRAMS. [INDISCERNIBLE] PROGRAMS CAN MEET THE NEED TO GROW.

AND THAT'S BEEN A BIG PART OF WHAT WE HAVE DONE WITH THE P TECH HIGH SCHOOLS, FOCUSED ON SCALE.

AND BUILD OUT THE INFRASTRUCTURE.

WE KNOW THAT WE WOULD NOT HAVE THE TECHNOLOGY IN PLACE, WE DO NOT ALWAYS PROVIDE THE TRAININGS FOR THE TECHNOLOGY.

SOMETIMES WE HAVE SEVEN, BUT 13

[00:10:01]

OR 14 IFFERENT SYSTEMS OPERATING WITHIN THE DISTRICT TO MAKE THAT ALL WORK BETTER.

BUILD OUR ABILITY TO EXECUTE.

AND REALLY LOOKING AT ESTABLISHING OFFICE.

WHICH WE PAY ATTENTION TO THE NEEDS OF STUDENTS GOING FORWARD.

CONTINUE TO BUILD OUT OUR ORGANIZATIONAL CAPACITY.

A BIG PART IS THE TECHNOLOGY IN THE FUTURE AND HOW WE DO THAT AND BUILD ADDITIONAL CAPACITIES THAT ARE NEEDED.

THIS IS KIND OF WHERE WE ARE.

RIGHT NOW WE'RE FOCUSING ON THE POLICY PIECE OF IT GOING FORWARD.

>> CHAIR D. FLORES: THIS ADDRESSES OUR TWO PRIORITIES, CORRECT?

>> CHANCELLOR MAY: THAT IS CORRECT.

>> CHAIR D. FLORES: THE ONLY THING THAT [INDISCERNIBLE] WHERE ARE THE EMPLOYEES, MAKING SURE THEY ARE IN THE PROCESS? IT IS NOT CLEAR.

>> CHANCELLOR MAY: THAT IS A GREAT QUESTION.

I WILL GET TO IT IN A FEW MINUTES.

YOU ARE A SLIDE OR TWO AHEAD OF ME.

I WANT TO HIGHLIGHT WE'RE WORKING RIGHT NOW N ALL THESE AREAS, THE EDUCATIONAL PLAN, DATA INFRASTRUCTURE.

BUT WE'RE TALKING TODAY ABOUT THE TOP TWO ON THE LIST.

IT DOES NOT MEAN THE OTHERS AREN'T NDERWAY, IT'S A DIFFERENT DISCUSSION FOR A DIFFERENT DATE. ON THE [INDISCE] AS WE LOOK AT THIS, WE ARE REALLY TRYING TO ENGAGE PEOPLE AND BECAUSE IT'S ONE OF THESE THINGS, PROVEN TO BE VERY DIFFICULT JUST TO ZERO IN ON ONE THING AT A ITEM TIME BECAUSE SO MUCH IS INTEGRATED WE HAVE TO [INDISCERNIBLE] INDIVIDUALS THROUGHOUT THE ORGANIZATION.

WE FOCUSED ON PUTTING TOGETHER TASK FORCE, HAVING WORKING TEAMS BUILT AROUND SPECIFIC INITIATIVES.

WE'RE ENGAGING.

WHILE WE ARE PRIORITIZING THE LEADERSHIP THROUGHOUT THE ORGANIZATION, OBVIOUSLY THE PEOPLE THAT MATTER THE MOST ARE THOSE THAT ARE TOUCHING STUDENTS AND ENGAGING WITH THEM ON A DAILY BASIS AND HAD TO FIGURE OUT HOW WE ACHIEVE THE GOALS WE NEED TO.

WE DO HAVE, I THINK AN AMBITIOUS VISION WE ESTABLISHED FOR US.

BUT AT THE SAME TIME, MAKING SURE THAT WE'RE ENGAGING PEOPLE THAT UNDERSTAND THE WORK DAY-TO-DAY AND TOUCHING STUDENTS AND TAKING THAT INTO CONSIDERATION HAS BEEN AN IMPORTANT PA PART OF WHAT WE'RE DOING.

LET ME GET MORE SPECIFIC AS WE L LOOK AT IT.

WE REALIZE SOMETIMES IT FELT LIKE WE WERE RUSHING SOME THINGS.

PART OF THAT IS DESIRE WE HAVE BEEN WORKING ON THESE THREE AND FOUR EARS, WANTING TO BE RESPECTFUL OF THE EFFORTS, SUCH AS THE WORK OF THE FACULTY LOAD THREE YEARS AGO.

WHERE WE IDENTIFY THINGS THAT NEEDED TO BE TAKEN CARE OF.

WE ALSO REALIZED WE DIDN'T UNDERSTAND HOW THAT INTERACTED.

WE KIND OF MODIFIED SOME OF THE TIMELINES IN ORDER TO MAKE SURE THAT WE'RE GETTING THAT.

SO PARTICULARLY, ON THIS ISSUE IF YOU LOOK AT THE BOTTOM, WE BEGAN THE PROCESS WITH THE BOSTON CONSULTANT GROUP SURVEY AND MEETING WITH GROUPS AND TALKING ABOUT THAT.

WE CAME BACK AND DID SERIES OF TOWN HALLS.

SOLICITED FEEDBACK, I HAVE DONE TWO VIRTUAL TOWN HALLS TO ADDRESS THE ISSUE.

NOW WE CONTINUE TO ORK ON THE METRICS THAT MATTER, TALK ABOUT THE MANAGEMENT SIDE.

ONE OF THE FIRST THINGS WE NEED TO DO TO GET TO IMPLEMENTATION IS UNDERSTAND WHAT IS HAPPENING BETTER.

[INDISCERNIBLE] OTHER THINGS WE'RE GOING TO NEED A YEAR OR TWO TO MAKE SURE THAT WE UNDERSTAND THE CHALLENGES.

WHY SOMETHING IS BEING DONE DIFFERENTLY HERE THAN HERE.

THE FIRST GOAL TO STANDARDIZE IN TERMS OF OPERATION SO WE LIMIT THE POSSIBILITY AND UNDERSTAND THE POLICIES WE NEED TO BRING FORWARD.

THAT CAN'T BE DONE WITHOUT STARTING AT THE BOTTOM WITH STAKEHOLDER INPUT.

>> CHAIR D. FLORES:

>> CHANCELLOR MAY: YES.

>> D. ZIMMERMANN: HAVE WE HEARD FROM THE FACULTY ASSOCIATION?

>> CHANCELLOR MAY: I MEET WITH THEM, INCLUDING THIS FRIDAY.

THEY HAVE BEEN INTEGRAL.

>> D. ZIMMERMANN: I WOULD LIKE TO HEAR IF THEY CAN SPEAK TO THE BOARD, THAT WAY WE CAN HAVE THE WHOLE PICTURE.

HOW MANY PARTICIPATED IN THE TOWN HALLS?

>> CHANCELLOR MAY: HUNDREDS.

THAT WAS AN IMPORTANT PART.

AS WE GO AHEAD --

[00:15:03]

>> CHAIR D. FLORES: I DON'T KNOW IF [INDISCERNIBLE] IF THAT'S GOING TO BE THE CASE, ALL EMPLOYEES SHOULD [INDISCERNIBLE] POINT OF CONTACT TO THE ORGANIZATION.

[INDISCERNIBLE] FACULTY ASSOCIATION.

I ATTENDED THE NORTH LAKE FORUM, AND THERE WERE -- I DON'T KNOW 50, 60, 70, THERE IS QUITE A LARGE GROUP THERE AND THEY WERE CERTAINLY VOCAL.

I COMMEND YOU FOR DOING THESE TOWN HALLS AND LETTING THEM PROVIDE THEIR INPUT.

IT'S ALL FACULTY LOAD [INDISCERNIBLE] IN TERMS OF FACULTY LOAD AND THE PROCESS.

PROCESS.

AS A MATTER OF FACT, ONE OF THE WOMAN [INDISCERNIBLE] DOESN'T GET PAID FOR WHILE OTHERS DO.

SO THAT WAS MY [INDISCERNIBLE] TROUBLESOME BECAUSE HO HOW DO WE ALLOW THAT TO HAPPEN? YOU HAVE OTHER EMPLOYEES [INDISCERNIBLE] EXTRA DUTIES GET PAID FOR.

SO THAT'S ONE OF THE THINGS THAT [INDISCERNIBLE] ONE, IDENTIFY AND TWO, MAKE SURE WE ADDRESS AND MAKE SURE THEY ARE [INDISCERNIBLE].

>> CHANCELLOR MAY: THESE ARE DIFFERENT BECAUSE IF YOU ARE GETTING IT ALREADY, YOU DON'T WANT TO GIVE IT UP.

IF YOU ARE NOT GETTING IT, YOU WANT IT PERHAPS.

AND YET, MAYBE THERE IS A REASON WHY IT WASN'T BEING PROVIDED AT ONE PLACE.

IT MAKES PERFECT SENSE.

IT'S REALLY AT THE END WE KNOW IT'S IMPOSSIBLE IN THIS EVEN THROUGH POLICY OR PRACTICE OR GOING FORWARD, THAT WE MAKE EVERYONE COMPLETELY HAPPY IN TERMS OF WHERE THEY ARE.

BUT T'S MORE IMPORTANT PERHAPS WE REAT EVERYONE THE SAME, IF IT'S PROVIDED OVER HERE AND THAT IS ABSOLUTELY A TRUE STATEMENT SHE MADE, THAT IT WASN'T BEING PROVIDED HERE.

BUT IT WAS AVAILABLE AT ONE OF OUR OTHER COLLEGES.

>> CHAIR D. FLORES: IT SEEMED LIKE HERE IT WAS THE SAME COLLEGE.

>> CHANCELLOR MAY: THAT CAN HAPPEN TOO.

I'M AWARE OF EXAMPLES LIKE THAT.

SOMETIMES IT WAS DONE WHEN SOMEBODY WAS HIRED THAT WASN'T PROVIDED TO SOMEONE ELSE WHEN THEY WERE EMPLOYED IN THE AREA.

AND SO REALLY TRYING TO LOOK AT THAT, UNDERSTAND WHAT MAKES SENSE.

IT HAS TAKEN A LOT OF INPUT.

OBVIOUSLY, OUR GOAL IS TO BRING THE RECOMMENDATIONS TO THE BOARD.

>> CHAIR D. FLORES: I DO WANT TO EMPHASIZE AGAIN, FACULTY WAS AGAINEN AN OPPORTUNITY TO PROVIDE INPUT TO ASK QUESTIONS [INDISCERNIBLE] BUT TO HEAR DIRECTLY FROM THEM.

BY BOSTON CONSULTANT GROUP, BY THE ADMINISTRATIVE TEAM THAT WAS THERE, BY THE OFFICE AND PRESIDENT, A VERY POSITIVE MOVE FROM WHAT I UNDERSTAND DURING MY TIME ON THE BOARD, I NEVER HEARD OF THAT BEING DONE.

SINCE WE'RE IN A TIME RIGHT NOW OF WANTING TO [INDISCERNIBLE] DIFFERENT CHANGES TO BETTER SERVE THE STUDENTS FOR BETTER OUTCOME, IT'S PHENOMENAL WE'RE GIVING FACULTY AND EVENTUALLY OTHER GROUPS O GIVE THEIR INPUT IN THIS BROADER WAY AND DELIBERATIVE WAY AND EQUITABLE WAY THAT NEVER EVER HAPPENED BEFORE.

>> CHANCELLOR MAY: THAT IS REALLY THE GOAL.

YOU SEE HERE A IMELINE OF ALL THE VARIOUS INPUTS AND VARIOUS GROUPS, WHETHER IT BE THE V.P.

COUNCIL OR CEO DIALOGUE.

AS WE MET WITH OUR VARIOUS INSTRUCTIONAL OFFICIALS WE HAVE HAD YOU CAN SEE FACULTY COUNCIL ON AT LEAST THREE OCCASIONS AND ANOTHER THIS WEEK THAT IS THERE.

WE'VE WORKED WITH PROVIDING UPDATES.

WE DID THE UPDATE WITH CHANCELLOR STAFF, ANOTHER V.P.

COUNCIL, ANOTHER CEO DIALOGUE, VIRTUAL TOWN HALLS, GROUPING THE ITEMS TOGETHER AND DID A LIVE STREAM ADDRESSING THE VARIOUS ISSUES THAT WERE BROUGHT UP.

AND TALKING ABOUT WHAT WE WERE GOING TO FOCUS ON NOW, WHAT WE'LL LOOK AT IN THE FUTURE AND HOW WE MANAGE THIS GOING FORWARD.

SO THERE ARE ALWAYS GOING TO BE CONCERNS OF PEOPLE NOT HAVING INPUT.

THESE WERE ALL PPORTUNITIES MADE AVAILABLE, NOT EVERYBODY PARTICIPATED.

SOME CAME LATE TO THE PROCESS.

WE WORKED HARD, SET UP A SPECIAL WEBSITE, BLOGS COMMUNICATED WITH FACULTY AND COUNCIL PUT OUT INFORMING FOLKS WHAT WAS GOING ON.

[00:20:03]

SO WE EXHAUSTED LIVE, LIVE STREAMING, VIDEOTAPE, ACTUAL ONE-ON-ONE MEETINGS, LISTENING TO VERY EMOTIONAL CONCERNS.

AND GET IT.

WHEN WE'RE TALKING ABOUT PAY, WORKLOAD, THAT TOUCHES PRETTY CLOSE TO HOME.

>>

>> CHAIR D. FLORES:

>> CHANCELLOR MAY: WE REALLY COLLECTED, A BOSTON CONSULTANT HAS DONE THIS FOR US.

AS ITEMS COME IN ON A WEBSITE, THEY WRITE UP RESPONSES TO THE VARIOUS ITEMS SO THAT ANYBODY WHO WANTS TO TAKE A LOOK AND HAS QUESTIONS HAS SINGLE POINT OF CONTACT AND ABILITY TO DO THAT.

AND I'M JUST SHARING, YOU WERE THERE.

I MENTIONED WE INCLUDE THESE BY SOME OF THE QUESTIONS WERE HY ARE WE ENGAGED IN THIS TRANSFORMATION TO SUPPORT STUDENTS? WHY WAS BOSTON CONSULTING GROUPS STARTED? WERE THERE ERRORS IN THE REPORT.

WHAT 52 COMMENTS ON FACULTY LOAD, RELEASE TIME, EXTRA SERVICES, AND ALMOST 50 ON SCHEDULING AS WE GET AT THAT, QUESTIONS ABOUT ERFORMANCE EVALUATION, STUDENT SERVICES, CLASS SIZE, COMPENSATION, CURRICULUM, ADJUNCT, HR, ALL OF THESE CAME TO PLAY, INCLUDING P TECH AND EARLY INITIATIVE HIGH SCHOOLS.

I WANT TO SHARE WITH YOU THAT WE HAVE RESPONDED AND ADDRESSED AND HAD CONVERSATIONS ON ALL OF THESE ISSUES THAT IS OUT THERE AS WE -- WE ADJUSTED OUR APPROACH BECAUSE IT'S BEEN CLEAR TO ME.

I DIDN'T UNDERSTAND FULLY THE ISSUES THERE.

THE IT'S NOT ALWAYS OBVIOUS OF THE SOLUTION.

APPLYING IT IN A CONSISTENT WAY WILL SOLVE THE PROBLEM.

WE CHANGE AS AN ORGANIZATION THAT WE MAKE THIS HAPPEN.

AS WE LOOK DOWN THE ROAD, WE WANT TO LOOK AT LOAD SCHEDULE MANAGEMENT.

BUT WE'RE GOING TO DO IT TO SUPPORT THE COLLEGES AND CREATE A SECURE TOOL THAT WILL MAKE THAT HAPPEN.

AGAIN, STUDENTS, THIS IS HOW E ENGAGE THEM.

AT THE COURSES AREN'T AVAILABLE IN A TIMELY WAY WHEN THEY NEED THEM, WE KNOW THEY BEHAVE IN WAYS THAT ARE PREDICTABLE BUT NOT ALWAYS IN EVERYONE'S BEST INTEREST.

WE HAVE STUDENTS GOING TO MULTIPLE COLLEGES AT THE SAME TIME.

SOME IS CONVENIENT BECAUSE THEY ARE TAKING COURSES ONLINE, OTHER TIMES THEY CAN'T GET WHAT THEY WANT AT A SINGLE LOCATION.

AND WE WANT TO MAKE SURE, HOW DO WE SUPPORT THE LOCATION IN A WAY THAT MAKES SURE THAT PROGRAMS ARE AVAILABLE.

>> CHAIR D. FLORES: THE COMMENT HERE ABOUT THIS BEING A RUGGED PROCESS.

IT'S TOO BAD THAT WHOEVER FEELS IT'S A RUGGED PROCESS WASN'T INFORMED BECAUSE IT WAS A PROCESS [INDISCERNIBLE] CHIPPING AWAY AT IT SINCE THAT TIME.

SO IT'S BY NO MEANS [INDISCERNIBLE] LAST YEAR OR [INDISCERNIBLE]

>> CHANCELLOR MAY: IT GOES BACK WAY BEFORE THAT.

WE BEGAN TO WORK ON THESE AND ENGAGE THE FACULTY LOAD AND REVIEW GROUP YEARS AGO.

AND AGAIN, I THINK SOME FOLKS SEE IT AS -- OTHERS THAT WERE A PART OF THE PROCESS ARE GOING IT'S BEEN THREE YEARS AND WE HAVEN'T IMPLEMENTED SOME OF THE THINGS IDENTIFIED.

SO IT'S TIMELY.

AND THAT'S WHY I WANTED TO MAKE YOU AWARE OF THIS.

WE INTEND TO PUBLISH A POLICY PACKAGE FOR FEEDBACK ON APRIL THE 12.

WE'LL GET FEEDBACK AND RESPOND TO THAT MEETING WITH EXISTING FACULTY COUNCIL AND OTHERS TO REFINE THAT BETWEEN THE 12 AND 1.

WE OULD LIKE TO SUBMIT A PACKAGE FOR FIRST READING BY THE BOARD ON MAY 7 GOING FORWARD AND ADDITIONAL FEEDBACK FOR THAT NEXT MONTH BY PUTTING THAT OUT THERE.

AND THEN JUNE 4 SUBMIT A PACKAGE TO THE BOARD FOR CONSIDERATION.

>> CHAIR D. FLORES:

>> CHANCELLOR MAY: WE'RE NOT ABLE TO GO FORWARD WITH ALL OF THOSE.

>> CHAIR D. FLORES: HOW MANY? I PROBABLY A HALF A DOZEN OR SO.

ABOUT EIGHT.

SO WE'LL BE DOING THAT.

I WANT TO BE CLEAR, WE'RE NOT DROPPING ANY OF THESE.

WE NEED MORE TIME TO WORK THROUGH SOME OF THESE TO MAKE THAT HAPPEN.

[00:25:01]

>> CAN YOU MAKE SURE WE HAVE THE PACKAGE ON THE 12?

>> CHANCELLOR MAY: SURE.

>>

>> CHAIR D. FLORES: YEAH.

>> CHANCELLOR MAY: THAT WOULD BE FINE.

I THINK WE'LL PUBLISH IT OVER THE WEB.

IS THAT WHAT WE'RE GOING TO DO? WE CAN SEND A LINK IS PROBABLY THE MOST EFFICIENT WAY TO MAKE THAT HAPPEN.

I DON'T WANT TO COMMIT TO SOMETHING WE --

>>

>> CHANCELLOR MAY: I HAVE BEEN KNOWN TO DO THAT.

SO WE FEEL THIS IS IMPORTANT AS WE MEET OBJECTIVES SO WE CAN FIGURE OUT THE BEST TIME.

OTHERS WE'RE NOT GOING TO SURPRISE FOLKS WITH IT.

SO WE'LL BE VERY DELIBERATE AS WE GO FORWARD THROUGH THESE ITEMS. THAT'S, YOU KNOW, THE WHOLE PURPOSE OF THIS IS TO GET IN PLACE A FAIR, EQUITABLE SYSTEM THAT CONTINUES TO MEET THE NEEDS OF STUDENTS INTO THE FUTURE.

I THINK AS WE LOOK HERE, THIS IS A PROCESS THAT WE THINK PROBABLY IS GOING TO TAKE THREE YEARS UNTIL WE'RE ALL THE WAY THROUGH.

OUR GOAL IS NOT TO CHANGE BUT BUILD, LEARN AND SUPPORT AND ENHANCE THAT IN A WAY THAT MAKES SENSE FOR THE ENTIRE DISTRICT.

>> TALK ABOUT THE TECHNOLOGICAL INFRASTRUCTURE, WHAT WILL IT ENABLE IN TERMS OF FACULTY LOAD AND SCHEDULING AND COURSE MANAGEMENT?

>> CHANCELLOR MAY: SOME WE'LL HAVE TO WAIT FOR THE NEW I.T.

SYSTEM.

>>

>> CHANCELLOR MAY: THAT IS A PRETTY IMPORTANT PART.

>> THE AJORITY IS GIVING VISION TO DATA THAT IS COLLECTED ON A MASSIVE SCALE IN A WAY THAT ALLOWS A DEPARTMENTHEAD OR CHAIR TO RAPIDLY SEE HOW SECTIONS ARE BEING BUILT.

RIGHT NOW WE DO HAVE REPORTS BUT THEY ARE TYPICALLY THE END OF THE WEEK OR END OF THE MONTH REPORTS THAT DON'T GIVE YOUR ACTABLE INFORMATION YOU NEED AT THAT TIME.

THERE IS A NUMBER OF PROCESSES THAT OTHER INSTITUTIONS USE THAT WE'RE GOING TO TAKE ADVANTAGE OF, ONE IS THE WHITE LIST.

BASICALLY WHEN A STUDENT REGISTERS FOR A CLASS, IF IT IS FULL WE DON'T GIVE GUIDANCE.

THEY YPICALLY EITHER SEARCH FOR ANOTHER SECTION OR SOMETIMES ANOTHER CLASS.

BECAUSE THEY WANT SOMETHING TO FIT IN THAT TIMEFRAME.

WHAT WHITE LISTING WILL DO IS GIVE THEM THE OPPORTUNITY THROUGH A SERIES OF QUESTIONS WOULD YOU TAKE THIS CLASS AT ANOTHER TIME IF WE OFFERED IT? WOULD YOU TAKE IT AT THIS TIME IF WE OPENED A NEW SECTION? DEPENDING ON A FACULTY MEMBER? QUESTIONS THAT HELP BUILD A DEMAND CURVE THAT WE CAN CREATE THE RIGHT SECTIONS AT THE RIGHT TIME.

>> CHANCELLOR MAY: THE CREATION OF SECTIONS BECAUSE IF IT'S JUST A MATTER OF ADDING MORE, IT TENDS TO BE A MANUAL PROCESS.

>> WAIT LISTING, IF IT FILLS UP WITH 15 STUDENTS AND THAT IS OUR ENTRY VARIABLE WE CAN CREATE A SECTION AND PUT THEM IN IT AND BE AUTOREGISTERED AND HAVE THE OPPORTUNITY TO REGISTER OUT.

TYPES OF INFORMATION AND APPROACHES WE DON'T CURRENTLY USE.

SOME OF WHICH WE DO HAVE THE SOFTWARE THAT CAN DO IT.

BUT OVER TIME, WE'VE MIGRATED TO SEVEN DIFFERENT WAYS OF BUILDING SECTIONS THROUGHOUT OUR COLLEGES.

AND TO HAVE THE SYSTEM ADHERE TO SEVEN DIFFERENT WAYS WAS TOO MUCH OF A PROGRAM NIGHTMARE.

IT WOULD BE CHASING A PROBLEM WITH A HUGE ALGORITHM FOR VERY SMALL POPULATION.

WE WANT TO CHASE THE ENTIRE POPULATION WITH A GROUP OF ALGORITHMS THAT WILL BE RESPECTFUL OF PREFERENCES AND ALSO HAVE THE ABILITY TO NOT REQUIRE HUMAN INTERVENTION.

SO SOME OF THIS REQUIRES INVESTMENT IN TECHNOLOGY OF WHICH WE WERE ENGAGING WITH ANYWAY, THE NEW N.E.R.P. SYSTEMS HAVE THIS ABILITY.

EVEN IF WE BUY THE TECHNOLOGY REQUIRE A CHANGE IN APPROACH WITH REGARD TO POLICY AND PROCEDURE ADHERED TO THROUGHOUT THE DISTRICT.

BUYING THE TECHNOLOGY IS NOT ALWAYS THE ISSUE.

YOU HAVE TO HAVE THE ORGANIZATIONAL WILL TO MAKE SURE THIS IS THE APPROACH WE WANT TO TAKE.

>> CHANCELLOR MAY: PARTICULARLY AS WE LOOKING AT IMPLEMENTING OUR PATHWAY STRATEGY, WHICH IS A MAP FOR HOW A STUDENT COMPLETES A PROGRAM AND MAKING IT HAPPEN IN A TIMELY FASHION.

WITH THAT, CHAIR, THAT CONCLUDES MY REPORT.

[A. Continuing Education Tuition Rate Schedule]

>> CHAIR D. FLORES: MR. CHAIR?

>> CHANCELLOR MAY: I'M SORRY, I FORGOT WHICH COMMITTEE.

[00:30:01]

>> CHAIR BRAVO: THANK YOU.

THE NEXT ITEM ON THE AGENDA IS THE CONTINUED EDUCATION TUITION RATE SCHEDULE, WHICH WE'LL BE DISCUSSING DURING THE BOARD MEETING.

ARE THERE ANY QUESTIONS ON THAT?

>> CHANCELLOR MAY: JOHN OR MARK.

>> QUESTIONS?

>> ARE THE INCREASES OR ADDRESSES? THESE ARE THE SAME AS BEFORE?

>> A LITTLE OF BOTH. WE RESPOND TO MARKED CONDITIONS, TO DEMAND AND WHAT OTHER INSTITUTIONS ARE CHARGING AND STAY COMPETITIVE WITH THEM.

SOME INCREASE AND SOME DECREASE IN SOME OF THOSE RATES.

FOR THE MOST PART THE VAST MAJORITY REMAIN PRE PRETTY MUCH THE AME.

>> CHAIR D. FLORES: IS THAT PER HOUR?

>> YES, MA'AM.

>> CHAIR D. FLORES: AVIATION, $20 PER INSTRUCTIONAL HOUR?

>> CORRECT.

PRICES VARY SIMPLY BECAUSE OF NUMBER OF FACTORS, INSTRUCTOR AND MATERIALS COST.

WE TRY TO KEEP IT CONSISTENT BY LOOSELY INDUSTRY SECTOR.

>> CHAIR D. FLORES: THIS IS A NEW WAY OF DOING IT VERSUS BEFORE WE WOULD HAVE PAGES AND PAGES AND PAGES.

EACH PROGRAM HAS THEIR OWN RATE.

>> IT'S ONE F THOSE THINGS AT ONE TIME DID T SEVEN DIFFERENT WAYS SO YOU WOULD SEE EVERY ONE SEVEN TIMES SO WE ADOPTED A DISTRICTWIDE TUITION SCHEDULE AND THERE IS EXCEPTIONS THAT NEED TO BE MADE ON AN INDIVIDUAL BASIS.

BUT THIS IS FRANKLY WE DON'T WANT EVERYONE OMPETING WITH EACH OTHER.

THTHERE IS A TENDENCY TO CHARGE A LITTLE LESS.

>> THIS CAME ABOUT, [INDISCERNIBLE] [CHUCKLING] [INDISCERNIBLE] SIMPLIFIED.

THANK YOU FOR WHAT YOU HAVE DONE.

IT'S GREAT.

WE DON'T HAVE PAGE AND PAGES TO LOOK AT.

>> TRYING TO BRING UNION FORMITY TO THE PROCESS.

UNIFORMITY.

FOR CONTRACT TRAINING TO [INDISCERNIBLE] FEEL IS APPROPRIATE FOR THAT.

THESE ARE [INDISCERNIBLE] CONSISTENT.

>> D. ZIMMERMANN: DO WE HAVE AVIATION?

>> NO.

>> D. ZIMMERMANN: OKAY.

[CHUCKLING]

>> WE HAVE THE, OKAY THE APPRENTICESHIP PROGRAM AND SYSTEMS. BUT THAT IS AN APPRENTICESHIP PROGRAM AT THE PRESENT TIME.

IF AND WHEN WE DO RING BACK AVIATION PROGRAMS OR CREATE NEW ONES THAT RATE WOULD APPLY.

WE WANT IT JUST IN CASE.

[1) Education Workforce Committee Notes for March 5, 2019]

>> CHAIR BRAVO: ANY OTHER QUESTIONS? THANK YOU.

THE LAST ITEM WAS JUST THE COMMITTEE NOTES FROM LAST MONTH'S MEETING.

AND WITH THAT, I BELIEVE OUR MEETING IS DONE.

>> CHAIR D. FLORES: WOW.

* This transcript was compiled from uncorrected Closed Captioning.